Hispanic Diversity
Pharmacy Technician I

Pharmacy Technician I

locationLos Angeles, CA 90017, USA
PublishedPublished: 5/24/2024
Full Time

Salary Range:  $55,245.00 (Min.) - $69,045.00 (Mid.) - $82,867.00 (Max.)

Established in 1997, L.A. Care Health Plan is an independent public agency created by the state of California to provide health coverage to low-income Los Angeles County residents. We are the nation’s largest publicly operated health plan. Serving more than 2 million members in five health plans, we make sure our members get the right care at the right place at the right time.

Mission: L.A. Care’s mission is to provide access to quality health care for Los Angeles County's vulnerable and low-income communities and residents and to support the safety net required to achieve that purpose.

Job Summary

Pharmacy Technician I provides support for L.A. Care Pharmacy and Formulary programs across all lines of business, support key components of the pharmacy program operations, and assist with clinical programs.


Review rejected claims and perform outreach for cases where action is required. (20%)

Perform clinical programs projects as assigned by Lead Technician, including Stars In. (20%)

Receive and process pharmacy-related phone calls and emails directed to Pharmacy & Formulary by other departments. (15%)

Actively participates in benefit testing and other activities related to the formulary. (10%)

Participate in data analysis and is able to organize and design spreadsheets to track progress (Excel and Access). (10%)

Assist in audit deliverables. (10%)

Update necessary call logs for calls received after hours. Actively participate in rotating on-call schedule. Actively participate in weekly meetings. (5%)

Perform other duties as assigned. (10%)

Duties Continued

Education Required

High School Diploma/or High School Equivalency Certificate

Education Preferred

Associate's Degree


At least 0-2 years of experience as a Pharmacy Technician with at least one year experience in managed care pharmacy benefit administration.


Proficiency with Microsoft Word and Excel.  

Must be customer-service oriented and posses good telephone skills. 

Good verbal and written communication skills.

Licenses/Certifications Required

Pharmacy Technician - Active, current and unrestricted California License

Licenses/Certifications Preferred

Required Training

Physical Requirements


Additional Information

Salary Range Disclaimer: The expected pay range is based on many factors such as geography, experience, education, and the market.  The range is subject to change.

L.A. Care offers a wide range of benefits including

  • Paid Time Off (PTO)
  • Tuition Reimbursement
  • Retirement Plans
  • Medical, Dental and Vision
  • Wellness Program
  • Volunteer Time Off (VTO)