Hispanic Diversity

Credential Analyst

companyPacific Oaks Children’s School
locationPasadena, CA, USA
PublishedPublished: 12/8/2023
Full Time

Job Description:

The Credential Analyst provides consistency and clarity of department information to internal and external stakeholders related to teaching credentials offered from the School of Human Development & Education.

This individual provides compliance support and reporting to accreditation agencies and serves as a liaison to maintain good standing with policies and procedures necessary for accreditation. This position is responsible a) auditing newly admitted and current students in the School of Human Development & Education’s credentialing programs, b) organizing and administering orientations to student teachers and interns in coordination with the Fieldwork Coordinator, c) recommending students to the California Commission on Teacher Credentialing (CCTC) to obtain licensure in the form of a credential, and d) completing Title II, ADS and other CCTC reports in coordination with the dean; e) coordinating the CBEST, CSET and RICA workshops, and f) other duties related as assigned. 

This position is located in Pasadena, California with the possibility of remote work within the state of CA. The position serves all modalities and locations and reports directly to the Dean, Human Development & Education.


  • Analyze, review, process, and track students’ credential program related documents and communicate status to students as required
  • Serve as the point of contact for student questions and concerns about the California Teaching Performance Assessment (CalTPA) clinical practice, and other credential requirements
  • Contact student and/or all campuses, cohorts, departments, sites, etc. regarding any concerns or issues
  • Process, review, and recommend students to the CCTC for licensure in the form of a credential and review eligibility and, if applicable, process applications for out-of-state verifications and supplementary authorizations.
  • Work closely with the CalTPA coordinator to ensure the program is coordinated effectively for candidates.
  • Act as the liaison between students and County Offices, School Districts, and other entities in the school system.
  • Work with districts to establish MOUs and place eligible students in appropriate clinical practice settings that meet the California Standards for the Teaching Profession (CSTP) and well as Teacher Performance Expectations (TPE).
  • Analyze and review student teaching and intern applications and communicate status to students.
  • Assist in coordinating clinical practice orientations for eligible candidates.
  • Maintain a clinical practice database that aligns with clinical practice standards outlined by the CCTC. 
  • Assist in updating clinical practice handbooks, Credentials Office website, and other related materials to ensure information is current and aligned with CCTC standards.
  • Work with faculty and staff of the School of Human Development & Education to ensure that Pacific Oaks and CCTC standards, policies, procedures as well as accreditation policies and procedures are met.
  • Provide regular training sessions on credential and clinical practice requirements to prospective students, current students, and staff.
  • Stay abreast of CCTC and accreditation policies and procedures by attending workshops and conferences, reviewing Department of Education and CCTC publications and reports, and collaborating with credential and clinical practice staff at other Institutions of Higher Education. 
  • Work with the Dean, School of Human Development & Education, to complete state and federal data reporting for the CCTC, including, but not limited to, Title II and the Accreditation Data System (ADS) report.
  • Work collaboratively with members of the School of Human Development & Education as well as other departments to ensure program compliance, quality, and student satisfaction.
  • Performs other duties as assigned.
  • Regular attendance is an essential function


  • High level of customer service to all students, faculty, staff, and outside entities.
  • Superior leadership skills, including leading group projects and managing responsibilities.
  • Analytical and results-oriented with demonstrated strong decision-making skills.
  • Self-starter with the ability to prioritize multiple deliverables and projects and meet deadlines.
  • High level of professionalism, ethics, discretion and confidentiality in dealing with various situations and information pertaining to employees, students, and outside entities.
  • Excellent interpersonal and team building skills with a helpful, supportive, and responsive attitude.
  • Ability to work in a complex process system of auditing, evaluating and analyzing information.
  • Experience working within a department within higher education reviewing student files a n d analyzing student information.
  • Ability to develop and implement systems and processes to manage workflows in order to improve efficiency, collaboration, and student satisfaction.
  • Utilize and learn new technologies where appropriate to support the overall needs of the School of Human Development & Education.
  • Ability to travel to local and remote sites.


  • Three to five years of experience working as a Credential Analyst in a higher education context.


  • Bachelor’s degree OR equivalent experience.


  • Master’s degree preferred.


  • 2 years of experience with accreditation and credential processes
  • 2 years of experience in Higher Education preferred
  • Computer proficiency, including word processing, spreadsheets, and database management; especially with MS Office Suite.


  • 3 + years working as a Credential Analyst in a higher education context.
  • Working knowledge of Adobe Acrobat Pro. Experience with Learning Assessment Tool highly desirable. 

PHYSICAL REQUIREMENTS (based on a typical week):


C           =              Constant(over 66% of time)

F            =Frequent(34%-66% of time)

O           =              Occasional(1%-33% of time)

  • Lifting/carrying under 10 lbs. – O
  • Pushing/pulling under 10 lbs. – O
  • Reaching outward – O
  • Sitting – C
  • Standing – O
  • Bending – O
  • Walking on normal surfaces – F
  • Typing/keyboarding/ten-key – C
  • Fine handling/grasping – C
  • Repetitive motion (hands) – F

Compensation & Benefits

This opportunity is budgeted at $20.00-21.50 base compensation. Additional compensation factors may impact total compensation. To learn more about our competitive benefits and additional rewards, including generous paid time-off, medical and dental insurance coverage, life and disability insurance, retirement plan with employer contribution, multiple flexible spending accounts, tuition reimbursement, click the link below.


Pacific Oaks is an Equal Opportunity Employer.

Pacific Oaks participates in E-Verify and verifies identity and employment eligibility of all persons hired.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. Pacific Oaks offers equal employment opportunities to all persons without regard to race, color, ethnicity, religion, sex, sexual orientation, national origin, age, marital status, physical or mental disability, parental status, housing status, source of income or military status, in accordance with applicable federal, state and local EEO laws.