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You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.About Banking &amp; Business Blueprint OperationsOur organization is responsible for providing expert customer care to our rapidly growing base of customers holding Consumer Checking and Savings accounts, Business Checking accounts and Business Blueprint products. We provide multiple aspects of servicing for our customers, including Front Office servicing via Voice and Chat, Onboarding of prospective customers, Fraud Operations and Back Office Servicing. &nbsp;The organization handles close to 1 million customer contacts and 2 million cases annually.Job DescriptionReporting into the VP, Banking and Business Blueprint, this role will lead a team of ~350 colleagues across multiple markets, with teams based in the US, India and the Philippines. The successful candidate will be responsible for driving day-to-day operational excellence while delivering exceptional customer service. This role will be responsible for leading multiple components of Banking Operations Business, including Voice Servicing for Consumer Checking and Savings, Business Checking and Business Blueprint, Chat Servicing for Consumer and Business Checking and the Enterprise Bank Servicing (EBS) team supporting our Money Movement and Back Office functions. The successful candidate will be expected to continue delivering outstanding servicing for Banking and Blueprint Customers, while closely partnering with Banking &amp; Blueprint Strategy &amp; Integration teams as we continue to expand and evolve our servicing model and capabilities in this rapidly growing area of the business.Responsibilities:&nbsp;<ul><li>Key responsibilities will include but not be limited to:</li><li>Drive day-to-day servicing operations and governance </li><li>Drive strict adherence to AMEX Policies &amp; Procedures as well as local Market Compliance &amp; Regulatory requirements and ensure the teams and our processes are audit-ready 24x7 </li><li>Deliver on key indicators of performance and productivity metrics including Call Sentiment (VIBES), Recommend To Friend, average Call/Chat/Case Handle Time, Call Abandon Rate, Repeat Contact Rate and Schedule adherence metrics</li><li>Partner with HR, hiring and training teams to drive hiring, training and retention strategies in-order to build the best team </li><li>Operate in close partnership with Global Contact &amp; Capacity Management (GCCM) to ensure capacity is aligned with volumes and appropriate staff scheduling and adherence to schedules are in place to enable optimal dialer performance and meet inbound/outbound call metrics.</li><li>Take timely actions to ensure a consistently high level of service in line with the Global Services Group Customer First strategy </li><li>Partner closely with Compliance, Fraud, Risk &amp; GSG strategy teams to ensure an efficient and effective servicing </li><li>Control all financial and cost lines and proactively engage with Finance to optimize costs within budget and staffing levels&nbsp; </li><li>Ensure robust, tested and documented Business Continuity Plans are in place, for all in-scope markets</li><li>Ensure high levels of Colleague engagement and retention in a challenging environment. </li><li>Motivate staff and leaders, across the center to deliver at optimal levels&nbsp;</li></ul>Key Qualifications:<ul><li>Demonstrated experience in leading an Operations team (or relevant experience)</li><li>Experience in Banking Operations a distinct advantage</li><li>Exceptional planning skills &amp; experience from working in an operational environment where the processes are complex and numerous.</li><li>Outstanding track record of driving results</li><li>Excellent communication and relationship management skills at all levels.</li><li>Demonstrated abilities of flexibility and resilience in the face of changing business requirements.</li><li>Proven people leadership experience with the ability to motivate and lead geographically dispersed teams.</li><li>Proven ability to be able to drive and deliver results in a full range of scorecard dimensions (Shareholder, Customer, Colleague)</li><li>Ability to understand and assess key performance data and adjust short, medium and long term strategies accordingly.</li><li>Demonstrated analytical and problem solving skills.</li><li>Demonstrated knowledge of strategy, financial/business operations, and cost management.</li><li>Ability to evaluate alternatives and recommend solutions based on strong operational and financial acumen.</li><li>Proven ability to influence and succeed in a matrix environment.</li><li>Demonstrated ability to work collaboratively and influence business partners to achieve the best solution for the Enterprise.</li><li>Be a team player with the ability to perform under pressure and meet deadlines in a demanding environment</li></ul>Salary Range: $185,000.00 to $260,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.Employment eligibility to work with American Express in the U.S is required as the company will not pursue visa sponsorship for these positionsIf the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

American Express

Vice President, CMS – Banking & Business Blueprint Operations

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.OverviewWe are seeking a strong and versatile communications professional to join the Corporate Affairs &amp; Communications team as Manager, U.S. Consumer Services (USCS) Colleague Communications. The successful candidate will play a key role in developing communications across a range of channels to keep USCS colleagues informed of various THRIVE USCS Colleague Engagement initiatives and activities that support their career development, wellness, and diversity and inclusion.Responsibilities·Support the Vice President of Colleague Communications in delivering consistent, effective, creative, and impactful colleague engagement and internal communications content/programs across the USCS organization·Execute on a comprehensive strategic colleague communications plan supporting THRIVE USCS priorities, events, and resources. This includes but is not limited to the following:·Provide compelling graphic design and exceptional writing for communications materials across various mediums such as email, intranet, Slack, etc. ·Produce and continue to enhance a variety of THRIVE communications, including a monthly newsletter, a one-page career development resource, and a dynamic THRIVE intranet on The Square·Review all THRIVE communications and edit to ensure they are clear, reinforce key messages, and strengthen brand equity·Create and execute on a strategy to target colleagues in different roles/band levels·Assist with internal events as needed; help prep presenters and panelists ·Amplify THRIVE events and resources in channels such as Slack and targeted emails. Draft highlights/talking points that leaders can leverage with their teams. ·Collaborate and lead meetings with THRIVE USCS core team, Colleague Engagement Group, CA&amp;C and THRIVE committee leads to ensure a cohesive, integrated stream of communications and share best practices.·Lead efforts to measure the effectiveness of THRIVE activities and communications, including but not limited to post-event surveys and PoliteMail. ·Drive outcomes and results aligned with the USCS business and colleague strategy. Pivot and problem-solve to fill gaps and new areas of opportunity.Qualifications·Strong writing and editing skills, with demonstrated ability to tell great stories across different mediums.·Skilled in developing digital content and graphic design expertise. Proficiency with Powerpoint, Illustrator and Photoshop a plus.·Exceptional project management expertise, collaboration skills and proven ability to build relationships with a wide range of internal stakeholders. ·Ability to manage multiple projects and comfortable working in a fast-paced environment.·Excellent judgment and a proven track record for developing and executing programs that have driven tangible results.·Minimum 5 years of experience in internal communications and/or corporate communications and/or related agency experience Salary Range: $80,000.00 to $155,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

Manager - Communications

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.About the U.S. Consumer Services TeamThe U.S. Consumer Services Team is responsible for making membership essential by creating and delivering best in class marketing and our suite of differentiated products &amp; lifestyle services (e.g. dining, travel). This team also drives the strategy, sourcing, and delivery of proprietary cash back, cobrand, and membership rewards consumer products and enterprise benefits to American Express members, with a focus on driving daily relevance and backing in their lives.About the U.S. Consumer Services – Business Development &amp; Partnerships TeamWithin U.S. Consumer Services, the Business Development &amp; Partnerships team is focused on building strong partnerships with great brands; these partnerships differentiate our card products and deliver compelling partner-funded value to our Card Members, which makes membership essential. About the Loyalty Partnerships TeamThe Loyalty Partnerships team within the Business Development &amp; Partnerships team is responsible for overseeing, managing and growing Membership Rewards (MR) partnerships for the Gift Card and Pay with Points programs. The team manages 70+ Membership Rewards partners end-to-end across several industries, including Retail, Dining and Travel, supports Cash Back program execution, and interacts closely with Membership Rewards, Business Development, Finance, Strategic Partnerships, GCS and GMNS.Reporting to the Senior Manager, Loyalty Partnerships, this Senior Analyst will support existing and new Pay with Points (PwP) and Pay with Reward Dollars (PwRD) partnerships. Key partners in the portfolio include Amazon (Amex’s largest MR redemption partner), PayPal, Grubhub and Dell. The Senior Analyst will support initiatives that drive broader enterprise loyalty goals and will ensure operational excellence is achieved by collaborating directly with partners such as the Membership Rewards team, Cash Back product team, Marketing, GCO/LOBCO, and Finance.Key Responsibilities<ul><li>Support Sr. Manager with day-to-day management of Amazon, including marketing calendar management, reporting, project management, budget tracking, and invoicing.</li><li>Support Sr. Manager with day-to-day management of other Pay with Points partners, i.e., PayPal, Grubhub, Best Buy, Dell, etc.</li><li>Lead marketing reviews and approvals for partner and Amex marketing placements.</li><li>Support contract management/timelines of current portfolio of Pay with Points partners.</li><li>Support partner-facing deliverables/meeting materials.</li><li>Support execution of partner-related workstreams e.g., onboarding/offboarding, tech enhancements, testing, etc.</li><li>Own tracking and reporting of Pay with Points program.</li><li>Own operational and control management workstreams, e.g., PRSA, governance reviews, servicing.</li></ul>Minimum Qualifications<ul><li><ul><li>Excellent relationship management skills essential to drive initiatives with external partners and cross-functional internal stakeholders</li><li>Project management experience and organization skills, with the ability to manage timelines and move multiple stakeholders along in parallel</li><li>A critical thinker with strong problem-solving skills and a “can do” attitude</li><li>Keen attention to detail with a passion for organization</li><li>Strong written and verbal communication skills</li><li>Budget management experience a plus</li><li>Willingness to learn and brings positive energy to the team </li><li>Has a bachelor’s degree or equivalent and 2-3 years of experience</li></ul></li></ul>Salary Range: $55,000.00 to $105,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Senior Analyst-Loyalty Partnerships

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives.Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems.American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source.And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development.Find your place in technology on #TeamAmex.&nbsp;Join the Database as a Service team in building the next generation of public and private cloud database platforms.Ever wondered what it takes to build a highly available, global scale enterprise-wide private cloud platform with an Open Source technology stack and to achieve up-times SLA of Amazon, Google and Force.com?Then you should consider this innovative and disruptive opportunity where you can be a key transformative contributor to a world-class engineering team building and maintaining the DBaaS platform for American Express.The goal of the team is to continue to build upon a robust platform in support of hosting databases both in the private cloud environment as well as multiple public clouds.Responsibilities:• Owns technical aspects of software development, focused on On-prem and Public Cloud Database Platform development and Support• Performs hands-on architecture, design and development of systems• Ability to understand systems architectures to quickly identify potential problems• Assists in implementing solutions for database platform enablement• Provides production support on rotation basis• Sees opportunities to adopt innovative technologiesThere are hundreds of opportunities to make your mark on technology and life at American Express.Here’s just some of what you’ll be doing:• Use cutting-edge technologies to implement a cloud database platform.• Understand the current implementation of the database platform and look for improvements to the platform and dependencies.• Work with Product Owners to understand upcoming features and ensure proper design.Minimum Qualifications<ul><li>Bachelor's or master’s degree in computer science, computer engineering, or other technical discipline, or equivalent work experience</li><li>2+ years of development experience in programming in Python,</li><li>Experienced in system configuration using Ansible</li><li>Hands on experience deploying various Public cloud services related to Network, Security, Compute and Database services</li><li>Experience in coding terraform modules with various providers</li><li>Ability to effectively interpret technical and business objectives and challenges and articulate solutions</li><li>Willingness to learn new technologies and use them to their optimal potential</li></ul>At the core of Software Engineering, every member of our team should be able to demonstrate the following technical, functional, leadership and business skills you'll use every day, including:<ul><li><ul><li>Agile Practices</li><li>Programming Languages and Frameworks</li><li>Business Analysis</li><li>Analytical Thinking</li><li>Business Product Knowledge</li></ul></li></ul>Salary Range: $70,000.00 to $135,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Engineer - DBaaS

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our&nbsp;company values&nbsp;and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives.Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems.American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source.And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development.Find your place in technology of #TeamAmex.We are building MARS – simple abbreviation that stands for Modern Accounts Receivable System, but the name symbolizes the scale and ambition of this effort. This is a gigantic effort to build a brand-new global AR platform that transforms many aspects of work at American Express across technology and business.We are building the platform using an event driven micro services architecture. Looking to build a brand-new team to contribute to MARS development that augments a globally distributed team of engineers.This role is for a java engineer located in New York city. This is a dream opportunity for any engineer wanting to be working on cutting edge technology and has enough challenging work to learn, contribute and impress. Our team works in an environment that promotes openness, experimentation, and debates. Winning arguments are always based on logic and never on seniority or title. Come join us to learn, contribute and teach.<ul><li>Work closely with product managers and product owners</li><li>Work closely with a team of engineers to design, build, test and deploy.</li><li>Actively participate in the various engineering forums to learn from others as well as educate others.</li></ul>Salary Range: $110,000.00 to $190,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Depending on factors such as business unit requirements, the nature of the position, cost and applicable laws, American Express may provide visa sponsorship for certain positions.

Engineer-GAR

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives.&nbsp; Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems.&nbsp; American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source.&nbsp; And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development.&nbsp; Find your place in technology of #TeamAmex.The Global Accounts Receivables team is a part of the Enterprise Platforms Center of Excellence (COE). The team plays a key role in the development of New Card Products, Benefit Programs, Lending and Commerce initiatives that help grow revenue, deepen customer engagement, and increase member value. The team drives the development of products and software that deliver on business growth while increasing speed to market and modernizing AR. The team is also responsible for enhancing customer experience through development and enhancement of AR capabilities on MARS – Modern Account Receivables System.&nbsp;We are looking for a talented and driven Digital Product Manager to lead the growth and transformation of MARS Platform and help us build our next generation of technology assets within MARS. The primary focus area for this role will be leading the Product Team for MARS platform.Responsibilities:<ul><li>Lead transformational initiatives to modernize MARS platform, working within tight modernization timelines and commitments.</li><li>Full participation in and support of agile and SAFe practices and ceremonies to reinforce the agile transformation of the delivery team.</li><li>Build robust understanding of the Account Receivables domain.</li><li>Create and manage the product roadmap for the capabilities you own.</li><li>Support leadership in developing a platform strategy, in the sizing of development efforts, and PI planning.</li><li>Foster and contribute to a culture of ownership, follow-through, and collaboration by adopting a mindset of doing whatever it takes to make the team successful.</li><li>Coaching and developing the skills of more junior product managers and product owners</li><li>Work with customers, key stakeholders, and partners to define a product vision and roadmap.&nbsp;</li><li>Understand and apply new trends and competitive best practices into product roadmap and requirements.&nbsp;</li><li>Translate product roadmap into well-defined product requirements/user stories and acceptance test criteria.&nbsp;</li><li>Work closely with the design and technology teams to develop, test and deliver defined capabilities.&nbsp;</li><li>Perform Demos and Launch Announcements with key stakeholders to demonstrate success and metrics of improvement.&nbsp;</li><li>Partner with international AR peers to drive capability globalization and market adoption of platform capabilities where appropriate.&nbsp;</li><li>Support development of appropriate tracking and reporting to determine product performance.&nbsp;</li></ul>Minimum Qualifications&nbsp;<ul><li>Bachelor’s Degree required; Bachelor’s (or comparable experience) in computer science, engineering, or a related technical discipline.</li><li>5+ years of experience in Product Management, with experience in software product management throughout the product lifecycle; from discovery to optimization, product delivery and maintaining product health</li><li>Understanding of how capabilities are built in a modern technology stack.</li><li>Ability to establish and maintain effective working relationships with all levels within organization, internally and externally.</li><li>Experience with agile and scrum software development methodologies</li><li>Excellent communication and collaboration skills to consult with various stakeholders and drive to thorough requirements.</li><li>Problem solving, attention to detail, excellent organizational skills.</li><li>Project management skills: ability to prioritize and complete tasks.</li><li>Experience developing enterprise software in multiple countries at a global company desirable</li><li>Experience in transforming and modernizing technology platforms is desirable.</li><li>Knowledge of financial services industry and associated products is desirable.</li><li>Must travel to office a minimum of three days per week, in alignment with team days.</li><li>Team skills, including ability to establish and maintain effective working relationships with all levels within organization, internally and externally. </li><li>Strong written &amp; verbal communication.&nbsp;</li></ul>Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Depending on factors such as business unit requirements, the nature of the position, cost and applicable laws, American Express may provide visa sponsorship for certain positions.

Senior Manager - Digital Product Management - GAR

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.The U.S. Consumer Services Team is responsible for our suite of consumer products, services, and experiences in the U.S., including our premium, cobrand, cash back, and lending portfolios, Membership Rewards, Global Travel &amp; Lifestyle Services, the Centurion Lounge network, our Global Dining and Resy businesses, U.S. Consumer Banking, and best-in-class marketing programs across customer, prospect, and partner channels. The USCS team is focused on making membership an indisputable competitive advantage and helping each other become better leaders every day.&nbsp;&nbsp;How will you make an impact in this role?The Sr. Analyst of Delta Cobrand Customer Marketing is a high-profile position in the fast-paced and dynamic environment of US Consumer Marketing. This individual will be responsible for developing and driving the customer treatments marketing strategy for a high value cobrand portfolio, be a key point of contact for the Delta customer relationship strategy and will work closely with both internal stakeholders and external partners at Delta. Responsibilities will include driving proven treatments through partner-owned channels – including site, email, direct mail, and airport, through deepening integration of existing cardmember marketing into Delta’s ecosystem, testing new and innovative offer strategies, and delivering best-in-class customer experiences.<ul><li>Focus on expanding Delta’s Customer Treatment program (including but not limited to Card Upgrades and Supps) and delivering on broader portfolio initiatives that increase spend engagement.</li><li>Optimize performance in new and existing channels while maintaining focus on costs and efficiency</li><li>Define cross-cobrand customer marketing strategy and serve as a key point of contact for customer marketing across cobrand.</li><li>Ability to implement data &amp; insights and current capabilities in marketing plans while keeping an eye out for future capabilities and opportunities.</li><li>Key point of contact, subject matter expert, and partner relationship manager for the Delta customer marketing team.</li><li>Work closely with the Delta acquisition marketing team, product management team, Global Commercial Services marketing counterparts, capabilities lead(s) and Delta counterparts to ensure seamless management of relationships and marketing activities</li><li>Leverage the best assets across the Blue Box to infuse the Amex DNA into the Delta Cobrand relationship</li></ul>Minimum Qualifications<ul><li>Superior partner management skills with the ability to influence and motivate external + internal partners at all levels across matrixed organizations</li><li>Strong project management skills with a demonstrated ability to efficiently and effectively manage multiple high priority initiatives</li><li>Exceptional written and verbal communication skills; able to effectively distill complex material and convey the “so what”</li><li>A passionate innovator who constantly challenges the status quo, uses breakthrough thinking to generate insights, and always has an eye toward future possibilities</li><li>Can-do, positive attitude; someone who takes setbacks as a challenge, learns from mistakes and pivots towards success</li><li>Experience working with Co-Brand Portfolio's&nbsp;</li></ul>Preferred Qualifications<ul><li>Bachelors Degree Preferred&nbsp;</li></ul>Salary Range: $55,000.00 to $105,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the Pay Transparency Policy Statement.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for this position.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

Sr. Analyst - Delta Cobrand Customer Marketing

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.Resy is a hospitality technology platform that powers restaurants around the world and a consumer-facing reservation platform for passionate diners. Since its inception in 2014, Resy has created best-in-class software that elevates dining experiences and connects restaurants to a growing network of highly-engaged diners, with the powerful backing of American Express. Resy is a go-to destination for restaurant discovery, exclusive access, original content, and chef-driven culinary events. The amazing world of restaurants is just two taps away in the Resy App.Resy’s restaurant partners use Resy OS — Resy | Restaurant Management and Table Reservation Software - a complete end-to-end technology platform — to run their businesses smarter and more efficiently. Resy OS takes into account pre, during and post service guest touchpoints to help operators deliver the best hospitality experience. Platform features include table management, wait list functionality, customized SMS text confirmations, guest feedback tools, reports and analytics for 360-degree visibility into operational performance, ticketing, PCI Level 1 compliant third-party credit card handling, and more.We’re hiring, too. Interested in joining our team of restaurant-obsessed explorers? Right this way.ABOUT THE ROLE:At Resy, we are tackling hard problems with elegant solutions and scaling very quickly. As a Senior Backend Engineer, you will play a crucial role in taking our product to the next level. We are seeking ambitious coders who are eager to build out exciting features for our restaurant partners and Resy diners. The ideal candidates can work quickly while producing pristine work. You thrive in a dynamic and constantly evolving environment, you are a collaborator and an innovator, and you are excited about what technology is doing for the hospitality industry.WHO YOU ARE:<ul><li>· Bachelor's degree in Computer Science or Engineering or equivalent work experience</li><li>· 5+ years of experience working as a Software Engineer, preferably in a fast-paced startup environment</li><li>· You are a self-starter but very comfortable working closely with a team</li><li>· You are comfortable working with stakeholders outside the Engineering team including our Product, Sales and Account Management teams</li><li>· You have strong expertise with the following:</li><li>· Python / Webframeworks</li><li>· SQL / MySQL / Postgres</li><li>· RDBMS and database design</li><li>· AWS - EC2 / RDS / S3 / SQS</li><li>· Unit/Functional Testing</li><li>· Linux/UNIX</li><li>· Implementing and building APIs</li><li>BIG PLUS IF YOU HAVE:</li><li>· Python/MySQL Experience</li><li>· SQL Performance tuning</li><li>· Microservice architectures</li><li>· Kafka / Celery / Flask / Django / Supervisord / MongoDB</li><li>· Dev-ops experience</li><li>· Jira / Clubhouse.io or other project management tool</li><li>· Payment systems experience</li><li>· Websockets experience</li><li>· You enjoy at least one of the following things: shishito peppers, uni, or creme anglaise</li></ul>Salary Range: $110,000.00 to $190,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Senior Backend Engineer - Python, Webframeworks, SQL, MySQL, Postgres - Resy

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives. Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems. Amex offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source. And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development. Find your place in technology on #TeamAmexResponsibilities:<ul><li>Works closely with Operations and Engineering Teams to identify feature sets that impact infrastructure platforms to ensure availability and reduce toil</li><li>Performs hands-on architecture, design and development of monitoring systems to provide continuous support for ongoing infrastructure and application availability</li><li>Understands current incidents and provides solutions to detect, recover, and prevent re-occurrence</li></ul>Qualifications:<ul><li>Bachelor’s or master’s degree in computer science, Computer Engineering or equivalent work experience</li><li>1+ years of industry experience with 1+ years of VMWARE/virtualization solutions at Enterprise scale</li><li>Proven expertise on building/deploying/architecting VMWARE/virtualization solutions at Enterprise scale</li><li>Strong working knowledge on one or more hardware platforms - Exposure to HW life cycle include from Build/Operation/Maintain/Decommission</li><li>Deep knowledge on one or more Operating Systems – VMWARE/ Nutanix AOS / AHV</li><li>Knowledge on multiple datacenter technologies such as backup, configuration management</li><li>Automate day to day tasks using scripting</li><li>Enhance framework for onboarding new Enterprise solutions in line with AXP Security guidelines</li><li>Develop deep understanding of tie-ins with other storage/compute solutions systems and platforms within the supported domains.</li><li>Partner with various teams and stakeholders to drive project governance &amp; Operational readiness</li><li>Identify exciting opportunities for adopting new technology in solving existing needs</li><li>Maintain relation with product vendors and influence road map</li><li>Demonstrated willingness to learn new Technologies.</li><li>Ability to effectively interpret technical and business objectives and challenges and articulate solutions</li><li>Good written and verbal communication skills</li></ul>Salary Range: $70,000.00 to $135,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will work in a hybrid model (combination of in-office and virtual days).US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Engineer - VMWARE/Virtualization Solutions

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives.Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems.American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source.And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development.Find your place in technology on #TeamAmex. The Team – Network Compliance &amp; Automation (NCA)The Network Compliance &amp; Automation team, is part of the Distributed Infrastructure &amp; Data Services (DI&amp;DS) organization.The team is responsible for all network automation efforts, the development, maintenance and support of our in-house developed applications, and network compliance related objectives.As a member of this team, the candidate would support, develop and maintain these applications.How will you make an impact in this role?The successful candidate will be responsible for the design, development, and implementation of automation and machine learning solutions to support customer journeys at scale. This role involves collaborating closely with Network Infrastructure Engineers to build a highly resilient and scalable platform. This role will be critical in developing anomaly detection and self-healing solutions utilizing machine learning for network infrastructure appliances. The ideal candidate will have a passion for automating operations, developing new features, optimizing the code base, and continuous learning in the ever evolving cloud engineering space.This position offers the opportunity to work on cutting-edge solutions in a dynamic and collaborative environment, driving improvements in network reliability and operational excellence.Primary Responsibilities<ul><li>Design and implement Python-based algorithms to detect anomalies in statistical data related to network device operations and event occurrences. </li><li>Analyze patterns in network behavior to proactively identify potential issues, performance bottlenecks, and self-healing opportunities.</li></ul><ul><li>Write and maintain Python scripts to collect data from network devices and related systems and ensure that it is properly structured and stored in our databases. </li><li>Partner with network infrastructure engineers to understand data requirements and develop solutions that enhance network performance.</li></ul>Minimum Qualifications<ul><li>Bachelor's degree&nbsp;</li><li>2-3 year of Python development, particularly in data analytics and automation</li><li>Strong understanding of statistical analysis, time-series modeling and anomaly detection techniques</li><li>Experience working with SQL and NoSQL Databases</li><li>Familiarity with network Infrastructure concepts, including alarms, events, and device management</li><li>Excellent problem solving skills and attention to detail</li><li>Strong communication skills for collaboration with team members and customers</li><li>Experience with Kafka, Git, Linux command line</li></ul>Preferred Qualifications<ul><li>Knowledge of network monitoring tools including: Splunk, DxNetops (aka Spectrum), AKIPs,&nbsp;</li><li>Experience utilizing the following Python libraries: Scikit learn, Pandas, Numpy, Matplotlib</li><li>Ability to translate business requirements into solutions. Successful track record of delivering quality results in sophisticated multi-functional projects. Ability to influence multi-functional teams, business and vendor partners, and technology leaders.</li><li>Ability to stay engaged with constantly evolving container technology trends and use that knowledge to improve resiliency of the platforms.</li></ul>Salary Range: $85,000.00 to $150,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will work in a hybrid model (combination of in-office and virtual days).US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

233 American Express Jobs