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<ul><li>Requires daily interaction with customers, which includes preparing quotes, performing data entry and following-up on customer’s orders.&nbsp; Handle customer complaints in a professional and timely manner to ensure resolution and customer satisfaction&nbsp;</li><li>Train other CSR’s on daily activities, including but not limited to RFQs and proper formatting</li><li>Process strategic quotes for RFQs and work directly with Product Managers, Buyers, Account Managers, etc.&nbsp;</li><li>Acts as liaison between customers and internal departments.&nbsp; Interface with various AFSR departments, i.e., Shipping, Planning, Engineering, and Quality.&nbsp;</li><li>Able to process/prepare and coordinate large spreadsheets/LTA’s, as required, for the Customer Support team</li><li>Prepares quotes for the customers, which include pricing and delivery.&nbsp; If pricing is not available, coordinate with the necessary department to obtain pricing.&nbsp; Work with factory if delivery does not meet the needs of the customer</li><li>Accept orders from the customer.&nbsp; Book orders to the applicable location.&nbsp; Coordinate adding the item master for part numbers as required.&nbsp;Work with change notices from the customer, which may include cancellations, reschedules and quantity changes.&nbsp; Make appropriate changes to the sales order.&nbsp; Address customers needs on late deliveries or expedited parts as required&nbsp;</li><li>Perform proper Contract Review and follow all Sales Procedures as required</li><li>Maintain organized sales files.&nbsp; Sales file must contain purchase order, sales order, changes, notices from the customer and any correspondence with customer or factory</li><li>Handle initial rejected parts or paperwork from the customer, coordinate with the Quality Department and issue an RMA when necessary&nbsp;</li><li>Work with Alcoa Credit on past dues invoices or short pays.&nbsp; Perform necessary research to resolve the problem.&nbsp;Initiate credit/debit memos as required&nbsp;</li><li>Obtain knowledge of Alcoa Fastening System products, which include conversions, substitutions, and knowledge of competitor’s products</li><li>On occasion, visit assigned customers with coordination of Account Manager and Team Leader</li><li>Must understand customer’s terms and conditions and long-term agreements.&nbsp;Possess an understanding of contract language</li><li>Train co-workers and mentor less senior employees</li><li>As required, in the absence of other department team members work to support their customers in a backup roll</li><li>Able to work with minimum supervision.&nbsp;</li><li>Handle a fast-paced work environment and be able to deal with stressful situations</li><li>Must be well organized and have good time management skills&nbsp;</li></ul> <ul><li>Undergraduate Degree from an accredited university&nbsp;</li><li>Minimum 5 years experience with customer service/sales preferably in a manufacturing environment&nbsp;</li><li>Must have strong interpersonal and communication skills</li><li>Must be proficient in Microsoft Word, Excel, &amp; Outlook&nbsp;</li><li>Extensive experience with MRP and ERP systems preferred</li><li>50+ Words per Minute&nbsp;</li><li>Familiarity with HFS systems (COP, CPQ, CRM, GCS) preferred</li><li>Must be able to read, write and understand English</li><li>Strong problem solving &amp; organizational skills</li><li>Able to understand blueprints and technical data&nbsp;</li><li>Be familiar with international accounts and export regulations </li><li>Be familiar with OEM/Engine accounts and specifics regarding the product and procedures</li><li>Be familiar with distributor accounts and specifics regarding distributor agreements and procedures</li></ul> About Howmet Aerospace Howmet Aerospace Inc. (NYSE: HWM), headquartered in Pittsburgh, Pennsylvania, is a leading global provider of advanced engineered solutions for the aerospace and transportation industries. Our primary businesses focus on jet engine components, aerospace fastening systems, titanium structural parts and forged wheels. With $6.6 billion in revenue in 2023, our products play a crucial role in enabling fuel efficiency and lightweighting, contributing to our customers’ success and making a positive impact on the world. To learn more about the way Howmet Aerospace Inc. is advancing the sustainability of our customers, markets, and communities where we operate, review the 2023 Environmental Social and Governance report at&nbsp;<a>www.howmet.com/esg-report</a>. Follow: <a>LinkedIn</a>, <a>Twitter</a>, <a>Instagram</a>, <a>Facebook</a>, and <a>YouTube</a>. Howmet is proud to be an Equal Employment Opportunity and Affirmative Action employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or other applicable legally protected characteristics. If you need assistance to complete your application due to a disability, please email&nbsp;<a href="mailto:TalentAcquisitionCoE_Howmet@howmet.com" target="_blank">TalentAcquisitionCoE_Howmet@howmet.com</a> Howmet fastening systems are the premier aerospace and industrial fasteners, latches, bearings, fluid fittings and installation tools. Our products are used nose to tail on commercial and military defense aircraft, as well as on jet engines, automobiles, commercial transportation vehicles, wind turbines, solar power systems, and construction and industrial equipment.

Howmet Aerospace

Customer Service Representative

ABOUT GREYSTARGreystar is a leading, fully integrated global real estate company offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing, logistics, and life sciences sectors. Headquartered in Charleston, South Carolina, Greystar manages and operates more than $290 billion of real estate in 247 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, manages more than 857,400 units/beds globally, and has a robust institutional investment management platform comprised of more than $76 billion of assets under management, including over $34 billion of development assets. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit <a href="http://www.greystar.com" target="_blank">www.greystar.com</a>. JOB DESCRIPTION SUMMARYThe Resident Services Coordinator is responsible for providing effective customer service to all prospective tenants, current tenants and property staff by utilizing in-depth knowledge of the property and its functions. This position is also responsible for assisting property staff with the planning and implementation of resident activities and promoting a quality living experience for all residents.JOB DESCRIPTIONProperty Type: StabilizedUnit Count: 187<ul><li>Coordinates all resident functions and activities including orienting residents to the property, as well as assists with utility set-up and deliverance of packages and package claim reminders.</li><li>Develops and publishes property newsletter, which includes planned events, resident services, and advertisements.</li><li>Handles resident issues, including neighbor disputes, maintenance repairs, and resident requests. Prepares incident reports pertaining specifically to resident issues, in accordance with Company standards.</li><li>Schedules activity center or clubhouse rentals, maintains the contract on any such rental, and collects applicable fees. Ensures guest suites are in rental condition and provides additional amenities to residents, such as movie rentals, books, and games.</li><li>Processes work orders for the maintenance department, ensures they are completed timely and accurately, and contacts the resident to determine if they are satisfied with the work completed. Prepares weekly maintenance report to verify resident requests are being completed.</li><li>Inspects buildings and grounds to ensure safety and cleanliness, and alerts maintenance to items that need to be repaired.</li></ul>#LI-KW1The hourly range for this position is $16.20 to $23.80. (Los Angeles, CA)Additional Compensation:<ul><li>Corporate Positions:&nbsp;In&nbsp;addition to the base salary, this role may be eligible to participate&nbsp;in&nbsp;an annual bonus program based on&nbsp;individual and company performance.</li><li>Onsite Property Positions:&nbsp;In&nbsp;addition to the base salary, this role may be eligible to participate&nbsp;in weekly, monthly, and/or quarterly bonus programs.</li></ul>Robust Benefits Offered*:<ul><li>Competitive Medical, Dental, Vision, and Disability &amp; Life&nbsp;insurance benefits. Low (free basic) employee Medical costs for employee-only coverage; costs discounted after 3 and 5 years of service.</li><li>Generous Paid Time off. All new hires start with 15 days of vacation, 4 personal days, 10 sick days, and 10 paid holidays. Plus your birthday off after 1 year of service! Additional vacation accrued with tenure.</li><li>For onsite team members, 20-40% housing discount at Greystar-managed communities.</li><li>6-Week Paid Sabbatical after 10 years of service (and every 5 years thereafter).</li><li>401(k) with Company Match up to 6% of pay after 6 months of service.</li><li>Paid Parental Leave and lifetime Fertility Benefit reimbursement up to $10,000 (includes adoption or surrogacy).</li><li>Employee Assistance Program.</li><li>Critical Illness, Accident, Hospital&nbsp;Indemnity, Pet&nbsp;Insurance and Legal Plans.</li><li>Charitable giving program and benefits.</li></ul>*Benefits offered for full-time employees. For Union and Prevailing Wage roles, compensation and benefits may vary from the listed&nbsp;information above due to Collective Bargaining Agreements and/or local governing authority.Greystar will consider for employment qualified applicants with arrest and conviction records.

Greystar

Resident Services Coordinator - Legacy at Westwood

ABOUT GREYSTARGreystar is a leading, fully integrated global real estate company offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing, logistics, and life sciences sectors. Headquartered in Charleston, South Carolina, Greystar manages and operates more than $290 billion of real estate in 247 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, manages more than 857,400 units/beds globally, and has a robust institutional investment management platform comprised of more than $76 billion of assets under management, including over $34 billion of development assets. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit <a href="http://www.greystar.com" target="_blank">www.greystar.com</a>. JOB DESCRIPTION SUMMARYThe Resident Services Coordinator is responsible for providing effective customer service to all prospective tenants, current tenants and property staff by utilizing in-depth knowledge of the property and its functions. This position is also responsible for assisting property staff with the planning and implementation of resident activities and promoting a quality living experience for all residents.JOB DESCRIPTIONProperty Type: StabilizedUnit Count: 739<ul><li>Coordinates all resident functions and activities including orienting residents to the property, as well as assists with utility set-up and deliverance of packages and package claim reminders.</li><li>Develops and publishes property newsletter, which includes planned events, resident services, and advertisements.</li><li>Handles resident issues, including neighbor disputes, maintenance repairs, and resident requests. Prepares incident reports pertaining specifically to resident issues, in accordance with Company standards.</li><li>Schedules activity center or clubhouse rentals, maintains the contract on any such rental, and collects applicable fees. Ensures guest suites are in rental condition and provides additional amenities to residents, such as movie rentals, books, and games.</li><li>Processes work orders for the maintenance department, ensures they are completed timely and accurately, and contacts the resident to determine if they are satisfied with the work completed. Prepares weekly maintenance report to verify resident requests are being completed.</li><li>Inspects buildings and grounds to ensure safety and cleanliness, and alerts maintenance to items that need to be repaired.</li></ul>#LI-KW1The hourly range for this position is $16.20 to $23.80. (Santa Monica, CA)Additional Compensation:<ul><li>Corporate Positions:&nbsp;In&nbsp;addition to the base salary, this role may be eligible to participate&nbsp;in&nbsp;an annual bonus program based on&nbsp;individual and company performance.</li><li>Onsite Property Positions:&nbsp;In&nbsp;addition to the base salary, this role may be eligible to participate&nbsp;in weekly, monthly, and/or quarterly bonus programs.</li></ul>Robust Benefits Offered*:<ul><li>Competitive Medical, Dental, Vision, and Disability &amp; Life&nbsp;insurance benefits. Low (free basic) employee Medical costs for employee-only coverage; costs discounted after 3 and 5 years of service.</li><li>Generous Paid Time off. All new hires start with 15 days of vacation, 4 personal days, 10 sick days, and 10 paid holidays. Plus your birthday off after 1 year of service! Additional vacation accrued with tenure.</li><li>For onsite team members, 20-40% housing discount at Greystar-managed communities.</li><li>6-Week Paid Sabbatical after 10 years of service (and every 5 years thereafter).</li><li>401(k) with Company Match up to 6% of pay after 6 months of service.</li><li>Paid Parental Leave and lifetime Fertility Benefit reimbursement up to $10,000 (includes adoption or surrogacy).</li><li>Employee Assistance Program.</li><li>Critical Illness, Accident, Hospital&nbsp;Indemnity, Pet&nbsp;Insurance and Legal Plans.</li><li>Charitable giving program and benefits.</li></ul>*Benefits offered for full-time employees. For Union and Prevailing Wage roles, compensation and benefits may vary from the listed&nbsp;information above due to Collective Bargaining Agreements and/or local governing authority.Greystar will consider for employment qualified applicants with arrest and conviction records.

Resident Services Coordinator - Living at Santa Monica

ABOUT GREYSTARGreystar is a leading, fully integrated global real estate company offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing, logistics, and life sciences sectors. Headquartered in Charleston, South Carolina, Greystar manages and operates more than $290 billion of real estate in 247 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, manages more than 857,400 units/beds globally, and has a robust institutional investment management platform comprised of more than $76 billion of assets under management, including over $34 billion of development assets. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit <a href="http://www.greystar.com" target="_blank">www.greystar.com</a>. JOB DESCRIPTION SUMMARYThis position is responsible for coordinating the community’s marketing, leasing, and renewal strategies to achieve occupancy, revenue, and resident retention goals by performing all activities related to leasing to new residents, providing resident satisfaction throughout the term of the lease, and securing resident lease renewals.JOB DESCRIPTIONProperty Type: StabilizedUnit Count: 295Schedule : Thursday/ Friday off *Subject to change due to business needsEssential Responsibilities: •&nbsp;&nbsp; &nbsp;Performs all sales and leasing activities to achieve the community’s revenue and occupancy goals by greeting and qualifying prospects, conducting community tours and showing apartments, processing applications, credit screening, and criminal background checks, preparing the lease and move-in package, and ensuring a smooth resident move-in and lease signing. &nbsp;&nbsp; •&nbsp;&nbsp; &nbsp;Inspects apartments prior to resident move-in and ensures apartments are in move-in ready condition and schedules any outstanding item to be addressed with the maintenance team.&nbsp; •&nbsp;&nbsp; &nbsp;Stays informed about current market and competitor conditions that may impact the community’s occupancy and sales results, develops and implements short- and long-term marketing plans and goals to sustain occupancy, and follows the community’s established policies related to concessions, specials, and other programs to boost occupancy.&nbsp; •&nbsp;&nbsp; &nbsp;Designs and executes marketing activities to create and drive traffic to the community, including implementing resident referral and employer outreach programs, using internet marketing tools (Craigslist, Facebook, e-mail, and other websites), and following other community-specific marketing plans, drives, and special programs.&nbsp; •&nbsp;&nbsp; &nbsp;Uses the on-site property management software (OneSite, Yardi, etc.) to track apartment availability, record traffic and leasing activities, manage resident and prospect data, and capture critical demographic and other information about existing and future residents.&nbsp; •&nbsp;&nbsp; &nbsp;Ensures that the community and show units meet the Company’s standards for show quality by daily inspecting the marketing corridor and leasing tour, communicating maintenance and upkeep needs to the community’s maintenance team members, merchandising and ensuring a physically appealing show unit and/or model and amenities, and preparing the leasing office for daily leasing activities.&nbsp; •&nbsp;&nbsp; &nbsp;Follows-up with prospects and new residents to ensure satisfaction by sending e-mail, thank-you notes, and cards or making telephone calls or other contacts to finalize decisions to lease and/or renew.&nbsp; •&nbsp;&nbsp; &nbsp;Executes and performs activities in support of the community’s lease renewal program by preparing lease renewal letters and packages for residents, meeting with and contacting renewing residents in advance of move-out dates, and ensuring that lease renewal documents are signed and implemented on time. &nbsp; &nbsp; &nbsp; &nbsp; •&nbsp;&nbsp; &nbsp;Responds quickly and courteously to resident and client/owner concerns and questions, and takes prompt action to solve problems and/or document and convey resident or other requests to the appropriate individual(s). &nbsp;Required Licenses or Certifications: •&nbsp;&nbsp; &nbsp;Incumbents must have all licenses and/or certifications as required by State and Local jurisdictions•&nbsp;&nbsp; &nbsp;Incumbents must have valid driver’s license to operate a golf cart on property.#LI-KW1The hourly range for this position is $16.20 to $20.00. (Santa Clarita, CA)COMPENSATION &amp; BENEFITSCompensation is based on geographic location and individual pay decisions will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.Onsite Property Positions: In addition to the base salary, may be eligible for a discretionary weekly, monthly and/or quarterly bonus based on budget.Greystar seeks to attract, recruit, advance and retain top talent. Greystar’s compensation strategy is tailored to appropriately reward the skillset and experience that a&nbsp;team member will bring to the organization.Benefits Offered for Temporary Team Members:<ul><li>Employee Assistance Program</li><li>Paid sick time</li></ul>For Union and Prevailing Wage roles compensation and benefits may vary from the listed information above due to Collective Bargaining Agreements and/or local governing authority.Greystar will consider for employment qualified applicants with arrest and conviction records.

Temporary Leasing Consultant - Parc Chateaux

Salary Range:&nbsp;&nbsp;$77,265.00&nbsp;(Min.) -&nbsp;$100,445.00&nbsp;(Mid.) -&nbsp;$123,625.00&nbsp;(Max.)Established in 1997, L.A. Care Health Plan is an independent public agency created by the state of California to provide health coverage to low-income Los Angeles County residents. We are the nation’s largest publicly operated health plan. Serving more than 2 million members in five health plans, we make sure our members get the right care at the right place at the right time. Mission: L.A. Care’s mission is to provide access to quality health care for Los Angeles County's vulnerable and low-income communities and residents and to support the safety net required to achieve that purpose. <h4>Job Summary</h4>The Practice Transformation Project Manager II in support of specified projects and/or initiatives, plays a key delivery role in helping physicians transform their practice and improve clinical outcomes and patient care. This position will work independently in carrying out the goals of the program/initiative(s), and collaboratively with practices, program principals and the Practice Transformation team. This position uses their knowledge to assist practices to achieve the program/initiatives’ goals and improve clinical outcomes in a fluid program environment.<h4>Duties</h4> Work together with the practice(s) to develop and implement the practice work plan in support of the program/projects and/or initiative’s goals designed to achieve improvements in health care delivery and health outcomes for patients.&nbsp; Provide feedback to help update relevant areas of the work plan using Practice Transformation program management tools and manage issue resolution effectively.Provide technical assistance to practices which will be tailored to meet practice needs and may include supporting provider outreach and education, practice readiness, practice facilitation, health information technology (“HIT”) optimization, practice workflow redesign, change management and strategic planning.&nbsp; Technical assistance may be provided on-site and remotely using a set of work plans and interventions to support the program/project and/or initiatives as defined by L.A. Care and the practices to improve quality measures and transform their delivery of care.Track the project goals, clinical quality measures and other program data and objectives in the practices’ electronic health records (“EHR”) system, and report data results monthly to the Practice Transformation team, as required. Participate in coach workgroups and other learning sessions to share learnings and gain knowledge to better provide facilitation/teaching and technical assistance.Conduct regular practice assessments using L.A. Care program tool(s)/approaches.Work with L.A. Care, program/initiatives leads, and practices to implemented project strategy, help with intervention design, and ensure deliverables are completed on time, within budget, and with high quality.Perform other duties as assigned.<h4>Duties Continued</h4><h4>Education Required</h4>Bachelor's Degree in Health Administration or Healthcare Related FieldIn lieu of degree, equivalent education and/or experience may be considered.<h4>Education Preferred</h4>Master's Degree<h4>Experience</h4>Required: At least 3-5 years of experience in the health care industry with implementing&nbsp; Plan-Do-Study-Act (“PDSA”) or similar quality improvement methodologies in a primary care, behavioral health or human services setting.&nbsp;Experience with Electronic Health Record software implementations and meaningful use experience and/or experience in quality improvement programs and work flow processes in clinical settings.&nbsp;&nbsp;Experience in working at medical practices with providers and staff/care teams.<h4>Skills</h4>Required: Knowledge of workflow process in clinics/practices and quality improvement reporting.Possess strong interpersonal skills in the healthcare arena.Must have implemented a Plan-Do-Study-Act (“PDSA”) or similar quality improvement methodologies using a data driven methodology.Strong project management, communication, relationship management skills and health I.T.Excellent communication skills.Able to work independently and regularly demonstrate initiative.Able to work effectively in a health care team environment and manage issue resolution effectively.Ability to work and resolve interpersonal conflict.<h4>Licenses/Certifications Required</h4><h4>Licenses/Certifications Preferred</h4><h4>Required Training</h4><h4>Physical Requirements</h4>Light<h4>Additional Information</h4>Salary Range Disclaimer: The expected pay range is based on many factors such as geography, experience, education, and the market.&nbsp; The range is subject to change.L.A. Care offers&nbsp;a wide range of benefits including<ul><li>Paid Time Off (PTO)</li><li>Tuition Reimbursement</li><li>Retirement Plans</li><li>Medical, Dental and Vision</li><li>Wellness Program</li><li>Volunteer Time Off (VTO)</li></ul>

L.A. Care Health Plan

Practice Coach Project Manager II (24 Month Contract)

Salary Range:&nbsp;&nbsp;$105,267.00&nbsp;(Min.) -&nbsp;$139,478.00&nbsp;(Mid.) -&nbsp;$173,689.00&nbsp;(Max.)Established in 1997, L.A. Care Health Plan is an independent public agency created by the state of California to provide health coverage to low-income Los Angeles County residents. We are the nation’s largest publicly operated health plan. Serving more than 2 million members in five health plans, we make sure our members get the right care at the right place at the right time. Mission: L.A. Care’s mission is to provide access to quality health care for Los Angeles County's vulnerable and low-income communities and residents and to support the safety net required to achieve that purpose. <h4>Job Summary</h4>The Enterprise Portfolio Management Office Solutions Analyst III is accountable for intake, execution, and managing the oversight of strategic programs and projects approved and budgeted by L.A. Care Leadership and the Board of Governors. These programs and projects span multiple functions and departments, and are enterprise investments in infrastructure and process excellence. The portfolio, program, and project management resources within the ePMO are uniquely positioned to support business units in the planning and delivery of large-scale programs and projects.The Shared Services team within the ePMO operates as a center of excellence for portfolio management, and provides leadership and support in ensuring the ePMO leverages project management best practices when initiating projects, and while monitoring and reporting the status of those projects to project and business leadership. Under the general direction of the Manager, and following best practices based on BABOK and other authoritative bodies, the Solutions Analyst is a critical thinker who is responsible for eliciting, analyzing, communicating, testing and verifying functional and non-functional business requirements for strategic initiatives, assisting with the definition of Acceptance Test Criteria, and ensuring requirements are specific, testable, and in alignment with business goals and architecture. The Solutions Analyst works with business and technology resources to temper and align preferences to develop collective and valuable solutions to business needs. This position performs these duties on large, complex projects and programs that require collaboration across many business units. The requirements, solutions and testing for these larger projects require a complete understanding of all impacted processes and work teams. This position is skilled in negotiating between business units to find the best overall solutions and outcomes. This position not only works on the complex and difficult projects, but also mentors other analysts both within the ePMO and within the business units, to strengthen L.A. Care's business analysis capability. This very experienced individual also helps to define and implement best practices for solutions and business analysis for the organization, based on industry-standard authorities. The individual is accountable for intake, execution, and managing the oversight of strategic programs and projects approved and budgeted by L.A. Care Leadership and the Board of Governors. These programs and projects span multiple functions and departments, and are enterprise investments in infrastructure and process excellence. The portfolio, program, and project management resources within the ePMO are uniquely positioned to support business units in the planning and delivery of large-scale programs and projects.&nbsp; Acts as a Subject Matter Expert, serves as a resource and mentor for other staff.<h4>Duties</h4>Leads analysis and requirements gathering sessions on large, complex programs and projects using methodologies such as JAD, JAR, SCRUM, etc., to define, analyze, and document business needs and requirements in support of strategic initiatives. Collaborates across multiple business units ensuring that all parties get the best possible outcomes for L.A. Care and its members and providers. Documents functional and non-functional business needs and requirements, ensuring requirements are usable, specific and testable, and in alignment to business goals and overall business architecture. Assists in defining Acceptance Test Criteria, tracing back to documented business requirements.Creates and updates complex as-is and future state business workflows to enable the documentation of business process needs and production of requirements for all related business, and operational systems critical to the project or program. Makes recommendations for solutions or improvements that can be accomplished through new process or technology, or alternative uses of existing processes or technology. Researches and analyzes data in support of business functions, process knowledge, and systems requirements.Tracks maintenance of business need and requirements to ensure they are not attenuated or discarded during the execution and delivery phases. Supports the Project Manager by providing more detailed project objectives; clear structured, and useable requirements; tradeoff analysis; requirement feasibility; and risk analysis to improve the execution of the project plan.Applies subject expertise in evaluating business operations and processes. Identifies areas where technical solutions would improve business performance. Consults across business operations, providing mentorship, and contributing specialized knowledge. Ensures that the facts and details are correct so that the project’s/program's deliverable &nbsp;meets the needs of the department, organization and legislation's policies, standards, and best practices. Provides training, recommends process improvements, and mentors junior level staff, department interns, etc. as needed. &nbsp;Mentors other Solutions Analysts and Business Analysts to strengthen L.A. Care's solution and business analysis capability.Defines and follows best practices for the organization based on BABOK or other authoritative bodies of knowledge.Conducts analysis in support of the entire ePMO.Performs other duties as assigned.&nbsp;<h4>Duties Continued</h4><h4>Education Required</h4>Bachelor's Degree in Related FieldIn lieu of degree, equivalent education and/or experience may be considered.<h4>Education Preferred</h4>Master's Degree in Related Field<h4>Experience</h4>Required: Minimum 5 years of experience eliciting and documenting business and systems requirements using techniques such as JAR/JAD, SCRUM, etc. OR minimum of 5 years of experience developing, implementing, and evaluating workflow processes, policies, and procedures.&nbsp;Minimum of 7 years of experience in managed healthcare environment with strong domain expertise in at least one of the following disciplines: Claims/EDI, Membership, Provider, Care Management, or Finance.&nbsp;Preferred: Experience with Tableau and Requirements Management software.<h4>Skills</h4>Required: Proven ability to work with a diverse group of people, including leadership, support staff, coworkers and department management.Proven ability to lead cross-functional discussions to reach collaborative outcomes.Proven ability to be produce outstanding analysis deliverables on complex, multi-disciplinary projects and programs.Demonstrated ability to research complex issues and bring about resolution.Demonstrated mentoring and coaching skills to develop other team members.Excellent critical thinking and problem solving skills.Strong elicitation and process documentation skills.Strong organizational and communication skills to build and foster effective relationships.Excellent computer skills; MS Office Suite (Word, Excel, Visio, PowerPoint) skills required.Excellent customer service skills with the ability to make independent judgments, handle multiple projects simultaneously, adapt to shifting priorities and utilize time management skills to meet deadlines.Must have excellent written and verbal communications skills and the ability to communicate effectively with management and non-management personnel.&nbsp;Ability to maintain a professional and mature demeanor at all times.Ability to work in a fast-paced department independently or in a team, and handle multiple tasks with competing priorities; work with interruptions and deal effectively with confidential information.<h4>Licenses/Certifications Required</h4><h4>Licenses/Certifications Preferred</h4>Certified ScrumMaster (CSM)<h4>Required Training</h4><h4>Physical Requirements</h4>Light<h4>Additional Information</h4>Salary Range Disclaimer: The expected pay range is based on many factors such as geography, experience, education, and the market.&nbsp; The range is subject to change.L.A. Care offers&nbsp;a wide range of benefits including<ul><li>Paid Time Off (PTO)</li><li>Tuition Reimbursement</li><li>Retirement Plans</li><li>Medical, Dental and Vision</li><li>Wellness Program</li><li>Volunteer Time Off (VTO)</li></ul>

Enterprise Portfolio Management Office Solutions Analyst III

USRC's greatest strength in being a leader in the dialysis industry is our ability to recognize and celebrate the differences in our diverse workforce. We strongly believe in recruiting top talent and creating a diverse and inclusive work climate and culture at all levels of our organization. The Clinical Coordinator is responsible for assisting with management and operation of clinic. This position assumes full responsibility for the dialysis clinic in the absence of the Administrator.Growth:<ul><li> Assist with clinical and operational processes to improve patient health and minimize hospitalizations and missed treatments.</li><li> Assist with planning/coordinating patient scheduling to assure timely acceptance of patients and effective staffing levels.</li><li> Demonstrate effective use of supplies and staff labor hours. </li><li> Responsible for updating all logs and ensuring that dialysis run sheets and logs are sent to billing.</li><li> Perform duties as assigned to meet the patient care or operational needs of the clinic.</li></ul>Outcomes:<ul><li> Coordinate the functions of all departments and develop standards and methods of measuring patient care services, including a chronological record of services provided to patients as required by the ESRD Network Coordinating Council and Medicare.</li><li> Work with Administrator to maintain chronological, thorough, and appropriate documentation in the patient record of all treatments, activities, and communication with the patient, physician, and other healthcare professionals.</li><li> Promote quality management program through education and involvement of staff and patients in outcomes as well as overall responsibility to achieve corporate goals for quality.</li><li> Assist with program's target goals for patient outcomes in accordance with quality patient care and Company goals.</li><li> Review all incident reports; make recommendations and take action relative to incidents as appropriate; report at monthly QAPI meeting as delegated by Administrator or Management.</li></ul>Operational Readiness:<ul><li> Knowledge of and remain current with federal, state, local laws and regulations, including health care professionals practice act requirements. </li><li> Work with Administrator to assure clinic is in compliance with all applicable federal, state, and local laws and regulations.</li><li> Assist Administrator with development, implementation and follow up of Corrective Action Plans required for internal and external surveys. </li><li> May assume Charge Nurse's responsibilities as needed.</li><li> May fulfill responsibility of facility Alternate CEO as delegated by Governing Body. </li><li> Conduct and/or participate in both formal and informal meetings with the governing body, Regional Director, Medical Director and the staff as delegated. Assure that appropriate staff meetings, in-service education meetings, and team patient care planning meetings are held monthly as delegated. Assure that Quality Assessment &amp; Performance Improvement Program is current at all times as delegated.</li><li> Establish, maintain, and submit all required records and reports concerning staff, patients, and the operational affairs of the center if delegated by Administrator.</li><li> Continuously monitor to ensure that a safe and sanitary physical environment is maintained throughout the facility; that all equipment is maintained and functions properly; and that adequate and appropriate inventory levels of all supplies are available and used correctly.</li><li> Oversee the maintenance of equipment and supplies to meet current laws and regulations.</li><li> Responds to all emergencies in clinic. Familiar with emergency equipment and all emergency operational procedures.</li><li> Supervise the maintenance of equipment, building areas occupied by the center and other property belonging to the center.</li></ul>Partnerships:<ul><li> Maintain collaborative working relationship with Medical Director and physicians.</li><li> Establish and maintain a positive relationship with all Administrators, area hospitals, agencies, vendors and the community.</li><li> Actively promote GUEST customer service standards; develop effective relationships at all levels of the organization.</li><li> Respond effectively to inquiries or complaints.</li></ul>Staff Development: <ul><li> Ensure all staff meet required qualifications for position held and perform duties within limitations established by and in accordance with company policy/procedures, health care professionals practice acts, applicable state and federal laws and regulations.</li><li> Serves as a resource/subject matter expert for patient needs and concerns, staff education and in-service sessions as necessary.</li><li> Assists with recruitment, training, development, and supervision of all personnel.</li><li> Assists with maintaining effective personnel management and employee relations, including evaluating the performance of all personnel and counseling employees.</li><li> Uphold management goals of corporation by leading staff in team concepts and promoting a team effort.</li><li> Effectively communicate expectations; accept accountability and hold others accountable for performance.</li></ul>

U.S. Renal Care

Dialysis Clinical Coordinator

Clinical Project ManagerOnsite in West Hollywood, CAONCOtherapeutics&nbsp;is a full-service Contract Research Organization (CRO) with a unique focus in the therapeutic area of oncology. We are a strategic CRO running multiple clinical trials in community oncology sites throughout the United States (US). We provide the necessary support to major biopharmaceutical companies throughout the US to successfully run, enroll, and complete clinical trials. Uniquely focused on community-based Hematology &amp; Oncology research sites, we provide real-world experience, data, and outcomes that lead to improved clinical utility of cancer therapies, improving the lives of cancer patients.We hire exceptional people. We want individuals who thrive on being challenged and are passionate about building a great company and growing with us. If you want your next step to be the right one, and you've worked hard to get where you are today, then we have the perfect opportunity for you.As the Clinical Project Manager, you will ensure project timelines and goals are met on time and within budget while following Good Clinical Practices (GCP), ICH, FDA, and best practices. This includes utilizing expert working knowledge to anticipate project roadblocks and solve problems efficiently and effectively. You will be the primary liaison between Oncotherapeutics and its clients (Sponsors and Sites), ensuring questions are answered and issues resolved. You must demonstrate the ability to manage multiple projects with different sponsors and timeline demands.To succeed, you should have:<ul><li>Bachelor’s degree in a scientific discipline</li><li>2+ years' experience in clinical trial project management&nbsp;</li><li>Therapeutic experience in oncology.</li><li>Ability to work independently and establish and maintain effective working relationships with co-workers, supervisors, and other staff. Excellent interpersonal abilities are required.</li><li>Thorough knowledge of clinical research concepts, practices, and FDA regulations and ICF Guidelines regarding drug development phases, clinical research, and data management methods.</li><li>Ability to solve problems. Must have effective time management and organizational skills.</li><li>Read, write, and speak in fluent English. Excellent verbal and written communication skills.</li><li>Willing to wear many hats in a growing company.&nbsp;</li><li>Ability to work onsite in the West Hollywood, CA office.</li></ul>Your responsibilities as the Clinical Project Manager will include:<ul><li>Manage several multi-site clinical trials throughout the project's lifetime. Lead the study start-up process, including, but not limited to, the Trial Kick-off meeting, the set-up of the trial master file (TMF), the set-up of the electronic data capturing (EDC) system, site selection, and the finalization of site Clinical Trial Agreements and budgets.</li><li>Develop project plans such as data management plans (DMPs), case report forms, data management plans, source document worksheets, central laboratory specifications, etc.</li><li>Maintain the TMF to date, set up, and maintain the investigator site file (ISF) for all participating sites.</li><li>Manage clinical research associates (CRAs), review and approve site trip reports; Oversee tracking, follow-up, and resolution of site issues. Assist in source data verification (SDV) as needed.</li><li>Conduct site-initiating visits (SIV) and guide protocol and proper data collection.</li><li>Organize and prioritize work according to study timelines and proactively address potential problems; Create tracking tools for weekly internal meetings and monthly reports to clients.</li><li>Create effective and professional relationships with sites, vendors, and clients to ensure project goals are met. Act as liaison between Oncotherapeutics, sites, and sponsors.</li><li>Ensure adherence to GCP, ICH, and FDA regulations and guidelines and international regulations.</li><li>Prepare study regulatory documents, FDA, and IRB submissions such as yearly reports/renewals, SAEs, etc.; Manage submissions and distribution of documents to sites of protocols amendments, informed consent forms, investigator documentation, safety reports, and recruitment materials.</li><li>Assist the Medical Writer with creating trial protocols, schedule of procedures, and informed consent, as needed.</li><li>Provide efficient updates on the trial progress to the Director of Clinical Operation and CEO. Ensure potential risks are escalated to the appropriate team.</li></ul>Best-in-Class Benefits and Perks:We value their employees’ time and efforts. Their competitive compensation of $80K-$100K annually, depending on experience and extensive benefits package, enhances their commitment to your success. Our client’s benefits package includes:&nbsp;<ul><li>Comprehensive health coverage: Medical, dental, and vision insurance</li><li>Retirement planning: 401(k) plan with employer matching</li><li>Financial security: Life and disability insurance</li><li>Flexible financial options: Flexible spending and health savings accounts</li><li>Work-life balance: Generous paid time off and holidays</li><li>Supportive resources: Employee assistance program</li></ul>Plus, we maintain the best environment for their employees, where people can learn and grow with the company. They strive to provide a collaborative environment where everyone feels encouraged to contribute to their processes, decisions, planning, and culture.We are an equal opportunity employer that welcomes and encourages diversity in the workplace. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. We will consider qualified applicants with criminal histories for employment.

Insperity

Clinical Project Manager

Job DescriptionJoin the Clean Energy RevolutionAt Southern California Edison, IT goes beyond the traditional “service provider” function. Working for us, you’ll have the chance to drive innovation and develop technology solutions that are transforming the power industry and enabling a new generation of clean energy.&nbsp;As an&nbsp;Identity &amp; Access Management, Senior Advisor, you are a key member of our team looking to make a difference, using your excellent problem-solving abilities and tech savvy to provide IAM and reporting solutions to our customers. You're a professional and trusted advisor who can quickly learn the intricacies of our business and how to enhance it with your expertise in information security, identity access management, and compliance, particularly NERC/CIP.At SCE, you're not just a problem solver; you're an innovator, constantly seeking new ways to improve IT operations and processes. As a collaborator and coach, you have the unique ability to mentor and develop a diverse team. We're looking for someone who can apply their leadership skills, security expertise and direct experience with NERC CIP-004-7, focusing on access management and revocation standards, to take their career to the next level. Become an&nbsp;Identity &amp; Access Management, Senior Advisor at SCE and build a better tomorrow. Your work will help power our planet, reduce carbon emissions, and create cleaner air for everyone.Join us and be part of a team that values you!A day in the life - Get ready to think big, work smart and shine bright!<ul><li>Support the Identity &amp; Access Management Program within the Enterprise Transformation Services organization by reviewing organizational security protocols, systems, and procedures to ensure they meet compliance and cybersecurity standards.</li><li>Service Management of NERC CIP Identity Access Management Operations Team to ensure incident and problem resolution is prompt, minimizes client disruptions, and helps avoid recurring issues.&nbsp;</li><li>Provide critical support for various aspects of access management, including digital certificate, security group, and entitlement management.&nbsp;</li><li>Support the adoption of Authentication and Authorization reference architectures for existing, new, and emerging IAM technologies, including solutions to address changes in security frameworks and regulations.</li><li>Support organization-wide strategy and implementation plans including Privileged Access Management, Single Sign On, and IAM governance.</li><li>Identify and resolve gaps in operational/business processes which may include security/authorization set-up, user documentation, data interface design, data migration, and reconciliation.</li><li>Improve performance management of the managed service provider, SCE IT, or 3rd party service delivery processes and procedures by setting and analyzing performance metrics, gathering feedback from clients and team members, and implementing changes to enhance efficiency, effectiveness, and customer satisfaction.</li><li>Partner with Operating Unit clients to ensure acceptable satisfaction in the timely delivery of IT services to the business, adherence to compliance standards, and overall governance of the NERC CIP program.</li><li>Use Active Directory knowledge to manage access rights across diverse platforms.</li><li>Create and maintain PowerBI reports and dashboards.</li><li>Communicate and coordinate with other IT teams, business leadership, and project managers to ensure appropriate integration of processes and modules across the enterprise, including application stability and data integrity.</li><li>Manage the NERC CIP Access Management &amp; Revocation (AMR) Program operational activities for compliance and governance across the organization.&nbsp;</li><li>Manage overall operational activities compliance for NERC CIP-004-7standards and on-going regulatory audits and compliance remediation activities.</li><li>AssessIAM and NERC CIPprojects scope, offer recommendations, and make decisions regarding design and readiness for large or company-wide transformation initiatives that impact project schedule, scope, and budget. </li></ul>The Essentials&nbsp;<ul><li>Ten (10) or more years of experience in Information Technology, Operations, Governance, Risk, Compliance, IT Audit or related technical fields.</li><li>Two (2) or more years of experiencein Identity &amp; Access Management and/or NERC CIP Compliance, including onboarding, offboarding, user de/provisioning, SSO, federated identities, multi-factor authentication, and access revocation.</li><li>Two (2) or more years of experience working with IAM technologies like\: SailPoint IdentityIQ / Identity Security Cloud, Onapsis, OKTA, Active Directory, Logiplex, CyberArk.</li><li>Experience supporting large highly regulated or publicly traded companies' application portfolios.</li><li>Quick learner of new systems and technologies.</li><li>Experience independently coordinating projects, managing multiple tasks and priorities.</li><li>Self-motivated, with excellent organizational, communication, and documentation skills.</li><li>Experience andproficiencyin collaborating with multi-cultural teams across various time zones, dedicated to exceptional customer service.</li></ul>The Preferred<ul><li>Bachelor’s degree or higher in Information Technology, Engineering, Computer Science, Information Systems, Business Administration, or related field.</li><li>One or more certifications in Cybersecurity, Information Security, or Compliance/Audit,such as\: CIA, CISSP, CISA, CRISC, CISM, CIAM, or other related certifications.</li><li>Experience and understanding of various Access Control Models, including discretionary, mandatory, and role-based access control (RBAC), as well as knowledge of Authentication and Authorization Methods, such as multi-factor authentication, single sign-on, and authorization concepts.</li><li>Experience leading Information Security and/or IAM projects, working directly with key business partners, executives, and project teams.</li><li>Experience and proficiency in DevOps/Agile/Scrum/Kanban.&nbsp;</li><li>Experience with any or all the following\:<ul><li>SAP\: SAP Security, BTP/IAS/IPS, SuccessFactors, FieldGlass, ECC / GRC / Master Data Governance (MDG) / Industry Solutions for Utilities (ISU) / ONAPSIS</li><li>Cloud\: Microsoft Azure, Google Cloud Platform, AWS in both an infrastructure and application context</li><li>Data /Integration Technologies or Platforms\: Snowflake, Power BI, Python, SQL, SAP BW on HANA or BW4/HANA, Talend, SAP PO, </li></ul></li></ul>

Southern California Edison

Identity & Access Management, Senior Advisor [HYBRID]

Salary Range:&nbsp;&nbsp;$102,183.00&nbsp;(Min.) -&nbsp;$132,838.00&nbsp;(Mid.) -&nbsp;$163,492.00&nbsp;(Max.)Established in 1997, L.A. Care Health Plan is an independent public agency created by the state of California to provide health coverage to low-income Los Angeles County residents. We are the nation’s largest publicly operated health plan. Serving more than 2 million members in five health plans, we make sure our members get the right care at the right place at the right time. Mission: L.A. Care’s mission is to provide access to quality health care for Los Angeles County's vulnerable and low-income communities and residents and to support the safety net required to achieve that purpose. <h4>Job Summary</h4>The Supervisor of Care Management (CM) is responsible for monitoring the CM clinical staff daily work and activities including but not limited to ensuring proper staffing and coverage, monitoring and evaluating departmental operations to ensure optimal efficiency and effectiveness. The position also assist in triaging identified issues/problems and forming resolution within the scope of work. Escalates appropriate issues to CM Manager.This position is responsible in assisting and developing a successful and cohesive unit, with high level of productivity and accuracy to achieve the department's overall performance metrics. The position supports the CM Manager.&nbsp; The position also assists CM Manager in identification of training needs including but not limited to assisting in development of programs, training materials, competency checklist, and orientation checklists necessary to meet education and training needs of CM staff. This position is also responsible for ensuring all functions are operating in accordance with the organization's mission, values and strategic goals, which are focused on continuous improvement; and are provided in a manner that is responsive and sensitive to the needs of L.A. Care's culturally diverse membership. The position supervises all aspects of running an efficient team, including hiring, supervising, coaching, training, disciplining, and motivating direct-reports.<h4>Duties</h4> Supervises the day to day activities of Case management staff, including but not limited to: &nbsp;Staffing, assignment distributions and time off requests; &nbsp;Monitoring of staff's performance including productivity and compliance with regulatory requirements; Handling all questions/issues raised by staff and knowledge to know when to escalate to the manager. &nbsp;Recommends process improvement measures to achieve department's performance measures outcomes and goals. &nbsp;Plans and directs CM activities according to model of care, program description and policy and procedures to provide timely, quality care and services to members and Interdisciplinary Care Team.Functions as supervisor in assigned line of business and responsible for identifying the training needs including but not limited to assisting in the development of programs, training materials, orientation checklist, and competence checklist necessary to meet educational needs. Responsible raining new staff and cross-training in specified line of business. &nbsp;Developing tools and workflows to assist in training and development of staff. Completes evaluation of staff and provides recommendation in the hiring &nbsp;and termination process of staff. Monitor staff's performance, identifies and communicates areas that needs performance management to ensure employee compliance with regulatory requirements, policies and procedures.&nbsp;Develop and maintain positive working relationships with all business partners to ensure optimum member care and provider satisfaction. Serves as a leader and role model as well as technical and informational resource for staff and peers. Foster a culture that encourages employee contribution to ensure that the department maintains an environment in which quality flourishes and recommends resources to reach new standards.Maintain all assigned reporting responsibilities. Conducts regular audit activity via department's performance reporting standards to maintain quality care of members and compliance to regulatory requirements. Assures the accuracy of CM reports and department proficiency in maintaining regulatory standards and time frames. Provides reports to manager to identify trends and improve work flow process.Ensure department compliance with Health Insurance Portability and Accountability Act (HIPAA) regulations relating to protection of personal history information (PHI).Perform other duties as assigned.<h4>Duties Continued</h4><h4>Education Required</h4>Master's degree in Social Work OR Associates Degree in Nursing in Social Work for Licensed Clinical Social WorkersAssociate's Degree in Nursing for Registered Nurses<h4>Education Preferred</h4>Bachelor's Degree in Nursing<h4>Experience</h4>Required:Minimum of 5 years of recent care management experience in a hospital or managed care setting, such as a health insurance environment and/or experience as care manager in home health or hospice environments with at least 2 years of leading a process, program or staff or supervisory/management experience.Equivalency:&nbsp; Completion of the L.A. Care Management Certificate Training Program may substitute for the supervisory/management experience requirement.<h4>Skills</h4>Required: Knowledge of state, federal and regulatory requirements in Care Management.Strong verbal and written communication skills.Computer literacy with proficiency with Microsoft Word, Excel, etc. and core departmental system.&nbsp;Excellent organizational, time management and interpersonal skills.Must be detailed oriented and an enthusiastic team player.Ability to work independently and with internal and external customers.&nbsp;Ability to solve complex issues and identify and implement creative solutions.&nbsp;<h4>Licenses/Certifications Required</h4>Licensed Clinical Social Worker (LCSW); Current and unrestricted California License or Registered Nurse (RN); current and unrestrited California License.<h4>Licenses/Certifications Preferred</h4>Certified Case Manager (CCM)<h4>Required Training</h4><h4>Physical Requirements</h4>Light<h4>Additional Information</h4>Please note that a Licensed Clinical Social Worker is only required when Master's Degree in Social Work. Licensed Clinical Social Worker not required with Associate's or Bachelor's Degree in Nursing.&nbsp;Salary Range Disclaimer: The expected pay range is based on many factors such as geography, experience, education, and the market.&nbsp; The range is subject to change.L.A. Care offers&nbsp;a wide range of benefits including<ul><li>Paid Time Off (PTO)</li><li>Tuition Reimbursement</li><li>Retirement Plans</li><li>Medical, Dental and Vision</li><li>Wellness Program</li><li>Volunteer Time Off (VTO)</li></ul>

51 Project Management / Professional Services Jobs in Burbank, CA, USA