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<h4>Description</h4> As a Senior Business Analyst, you will join a team of passionate Health &amp; Welfare professionals committed to crafting business requirements that are crucial to our ability to serve as a directed record keeper for our plan sponsors. You will serve as requirements expert and are responsible for providing all business analysis support in an Agile environment for client advised projects to ensure that the systems are functioning according to the detailed business requirements. Your interactions with the team will model Fidelity leadership principles to sustain an agile innovative culture and build a positive environment for your squad. The Expertise and Skills <ul><li>Education </li><li>BS or BA Required </li></ul><li>Experience: </li><li>5 – 7 years of Business Analysis experience required </li><li>At least 5 years of direct experience with Health &amp; Welfare Annual Enrollment </li><li>5 – 7 of experience in Health &amp; Welfare benefits outsourcing with exposure to flexible benefits, benefits outsourcing record keeping system configuration and implementation </li><li>The ability to critically analyze complex business requirements/product issues </li><li>Proven understanding of Fidelity’s end to end business process life cycle, data process flows, and plan level provisions is desired </li><li>Proficient understanding of core product mechanics, record keeping systems and regulatory environment </li><li>Critical thinking skills and initiative; ability to think across Agile Squads and product categories </li><li>Ability to function at a high level in an exciting Agile work environment </li><li>Strong technical skills and an ability to apply them in an analytical process </li><li>Strong organizational skills to define and meet deadlines within an Agile squad structure </li><li>Advanced skills in MS Word, MS Excel, and MS Access The Value You Deliver <ul><li>Partner with the Client delivery Portfolio Manager and Healthcare Program Managers to understand the goals and the work for each sprint </li></ul><ul><li>Define and analyze complex client requirement changes for Annual Enrollment and Ongoing Projects </li><li>Perform complex data analysis and reporting for effective client decisions </li><li>Proactively Identify problems with business requirements and recommend modifications to the functional solution which may impact the system design </li><li>Assist with defining test scenarios for Systems Acceptance Testing and support Business Acceptance testing activities </li><li>Perform root cause analysis when issues arise before and after code migrations </li><li>Assist with training, mentoring and coaching new associates. </li><li>Committed to Agile values, pillars, and priorities to fortify your Agile squad </li></ul></li>

Fidelity TalentSource

Business Analyst

<h3>Job Description:</h3>We are seeking a Principal Full Stack Software Engineer to join the Risk Workstation Product Area to develop high-quality applications servicing Risk and other business units. You will have the opportunity to be part of the team to modernize this critical application that allows the firm to manage many types of risks. The Expertise We’re Looking For<ul><li>You are experienced with a variety of modern programming languages and frameworks.</li><li>10+ years of experience working with Java, Angular, Springboot, Oracle, Kafka, Kubernetes, AWS -EKS.</li><li>You have hands-on technical leadership experience leading and mentoring scrum teams focused on building software solutions for business critical, architecturally distributed experiences.</li><li>You are experienced architecting and producing technical designs and solutions and working with squad members to break these down into deliverable pieces of work</li><li>You have strong communication skills and technical expertise to drive and influence in meaningful discussions with partners across business and architecture.</li><li>Application design &amp; development experience across the following:</li><li>Relational Database (ideally Oracle)</li><li>REST API development</li><li>Experience with build, continuous integration and delivery (CI/CD) processes and tools (e.g. Git, Jenkins, etc.)</li><li>Experience working with cloud infrastructure (AWS would is a plus)</li><li>Experience with Agile development practices and the value they bring to development teams</li><li>Proven ability to collaborate with technical and business stakeholders</li><li>Background in brokerage trading applications/systems a plus</li></ul>The Skills You Bring<ul><li>Produce high-quality code, with high test coverage, following Fidelity processes, standards, and methodologies</li><li>Ensuring systems in your assigned area are robust, resilient and stable</li><li>You will ensure the end-to-end delivery of requirements or user stories meets the needs and expectations of our business partners</li><li>A track record of mentoring junior team members</li><li>You have an innovative mindset to contribute and deliver new ideas and solutions</li></ul>The Value You Deliver<ul><li>Work with a multi-functional team to understand project objectives, use cases and systems design requirements.</li><li>Development of original and creative/innovative technical solutions.</li><li>Delivery of quality code, with high test coverage, following Fidelity standard processes and methodologies</li><li>Look beyond individual business requirements considering the overall solution</li><li>You are a collaborative teammate who can work independently across local and distributed teams</li><li>Share your knowledge across the team.</li></ul>Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Having most of our associates work onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most roles listed as Hybrid will require associates to work onsite all business days of every other week in a Fidelity office.Fidelity will reasonably accommodate associates with disabilities who need adjustments to participate in the application or interview process, or to perform the essential functions of their job.<h3>Certifications:</h3><h3>Category:</h3>Information TechnologyFidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Fidelity Investments

Principal, Full Stack Engineer

<h3>Job Description:</h3>Job DescriptionWe are seeking a Senior Systems Analyst to join the Risk Workstation Product Area to aid in the development of high-quality applications servicing Risk and other business units. You will have the opportunity to be part of the team to modernize this critical application that allows the firm to manage many types of risks. The Expertise We’re Looking For<ul><li>3+ years of experience working with Agile teams and a detailed understanding of Agile SCRUM principals (business analysis, story writing, acceptance testing and end user certification. </li><li>Scrum Master or Project Management with Technology &amp; Data focused approach to understanding customer needs, translating strategic objectives into business and systems analysis, and prioritizing experience. </li><li>Ability to grasp sophisticated concepts and break them into clear and concise stories with well-defined business value and acceptance criteria.</li><li>Proven focus on execution and an ability to identify, communicate and remove impediments.</li><li>Capable to lead, influence and empower colleagues (local and global) without formal authority. </li><li>Ability to establish and maintain multi-functional relationships across Fidelity to deliver business outcomes and seek out the expertise of colleagues to advise on approach. </li><li>You have strong communication skills to drive and influence meaningful discussions with partners across business and architecture.</li><li>Experience working with cloud infrastructure (AWS would is a plus)</li><li>Experience with Agile development practices and the value they bring to development teams</li><li>Proven ability to collaborate with technical and business stakeholders</li><li>Background in brokerage trading applications/systems a plus</li></ul>The Skills You Bring <ul><li>UML/Design/Systems design</li><li>Familiar with Java, Angular, HTML, CSS, Typescript, JavaScript, and Spring.</li><li>Knowledge of consuming HTTP based APIs/RESTful JSON.</li><li>Innovative mindset to contribute and deliver new ideas and solutions.</li><li>Good interpersonal, communication, problem solving, and data mining skills.</li><li>Exposure to Oracle, and ability to write simple SQL queries.</li><li>Financial services knowledge a plus</li><li>You will ensure the end-to-end delivery of requirements or user stories meets the needs and expectations of our business partners</li></ul>The Value You Deliver<ul><li>Work with a multi-functional team to understand project objectives, use cases and systems design requirements.</li><li>Development of original and creative/innovative technical solutions.</li><li>Look beyond individual business requirements considering the overall solution</li><li>You are a collaborative teammate who can work independently across local and distributed teams</li><li>Share your knowledge across the team.</li></ul>Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Having the majority of our associates work onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most roles listed as Hybrid will require associates to work onsite all business days of every other week in a Fidelity office.Fidelity will reasonably accommodate associates with disabilities who need adjustments to participate in the application or interview process, or to perform the essential functions of their job. <h3>Certifications:</h3><h3>Category:</h3>Information TechnologyFidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Senior Systems Analyst

Cloud Engineer - Container Platforms The Role Do you want to work with leading edge container technologies and build platforms for exceptional levels of scale ? As a Senior Cloud Engineer in our Container Management Platforms area, you will work within a diverse team comprised of passionate technologists who believe in the power of innovation and constant collaboration. We believe that small, empowered, self-motivated teams can achieve outstanding things. We are passionate about opensource contribution, sharing our expertise and knowledge with the engineering community while adopting a continuous learning approach support by a dedicated learning day each week. The Expertise and Skills You Bring <ul> <li>1. Ability to write code and developing within Golang. Potentially would consider Python if strong in other required skills, but really want to try Golang to start. 2. Kubernetes, exp with K8's. 3. Ability to Autonomously pick up challenges and work independently. They are looking to hire pretty senior resources. 4. Strong Public Cloud Experience. Preferably in AWS, but Azure is acceptable as well. </li> <li>Experience creating SDK’s in GO / Python Scripting </li> <li>Hands on experience building scalable cloud applications. </li> <li>Strong understanding of software engineering best practices and principles </li> <li>Hands on experience with Continuous Integration and Continuous Delivery/Deployment. </li> <li>Passion for the DevOps culture. </li> <li>Ability to work autonomously and without supervision to pick up challenges and meet deliverables. </li> </ul> Bonus skills <ul> <li>Familiarity with GitOps based tooling (ArgoCD)</li> </ul> The Team This is an opportunity for a highly motivated Cloud Engineer to join the Container Management Platform team working in Fidelity Architecture and Engineering, who are responsible for enabling the next generation streaming platforms across Fidelity. We excel in the construction of high quality, secure and scalable cloud platforms using industry-leading engineering principles and practices. We are a global team which has a passion for open source and continuous learning while pursuing engineering excellence in the cloud in a collaborative, open and transparent culture. Company Overview At Fidelity, we are passionate about making our financial expertise broadly accessible and effective in helping people live the lives they want! We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experiences. For information about working at Fidelity, visit FidelityCareers.com. Fidelity Investments is an equal opportunity employer. Fidelity will reasonably accommodate applicants with disabilities who need adjustments to complete the application or interview process. Please email us at <a href="mailto:accommodations@fmr.com" target="_blank">accommodations@fmr.com</a> or call 800-835-5099, prompt 2, option 3 if you would like to request an accommodation.

Senior Cloud Engineer

<h3>Job Description:</h3><h3>The Role: </h3>The Manager, Learning Technology Development is a member of the FI and FBOT Learning team. You will be responsible for designing, developing, and implementing innovative learning and development solutions using advanced technologies such as Power Apps, Power Automate, and graphic design and video editing tools. This role aims to enhance the effectiveness of learning and development programs by creating low-code applications, automating workflows, and producing engaging multimedia content. The objective is to streamline business processes, reduce manual tasks, and ensure comprehensive documentation and data security while effectively collaborating with stakeholders. We are seeking a dedicated and detail-oriented Manager, Learning Technology Development to join our team. This role is responsible for designing, developing, and implementing tools, applications, and products that support innovative learning and development solutions; managing projects; and collaborating with learning experience designers, consultants, senior leadership, and internal customers to enhance training programs and streamline business processes through technology.<h3>The Expertise and Skills You bring</h3>We are looking for a person who has:<ul><li>Proficiency in Microsoft Power Platform tools, especially Power Apps and Power Automate</li><li>Strong graphic design and video production skills using tools like Adobe After Effects, Photoshop, and Figma</li><li>Ability to manage and maintain databases, with a focus on data integrity and security</li><li>Solid understanding of UI/UX principles and experience designing intuitive user interfaces</li><li>Experience with project management, including stakeholder coordination</li><li>Demonstrated ability to independently create and maintain clear, comprehensive documentation and effectively communicate with cross-functional teams and stakeholders</li><li>Experience creating animations, visual effects, and multimedia content to enhance learning engagement</li><li>Bachelor’s degree or equivalent with 5+ years of work experience, or Master’s degree with 3+ years of work experience, with 2+ years of that work experience in a similar role, focusing on designing, developing, and implementing learning solutions using advanced technologies</li></ul>The work you’ll be doing includes:Power Platforms<ul><li>Designing and building custom solutions using Power Apps</li><li>Creating and maintaining automated workflows with Power Automate</li><li>Connecting Power Apps to various data sources to support learning and business processes</li><li>Applying UI/UX design principles to create intuitive and user-friendly interfaces</li></ul>Data and Reporting <ul><li>Managing and querying databases to support learning solutions</li><li>Implementing data security measures to ensure compliance and protect sensitive information</li><li>Supporting data integrity and reporting needs for learning initiatives</li></ul>Project Management and Collaboration<ul><li>Leading or supporting learning technology projects from concept to delivery</li><li>Collaborating with Learning Experience Designers, Consultants, and senior leadership</li><li>Maintaining comprehensive documentation for all learning solutions</li><li>Gathering and incorporating stakeholder feedback to improve learning experiences</li></ul>Multimedia Content Creation<ul><li>Creating engaging animations, visual effects, videos using tools such as Adobe After Effects, Photoshop and Figma to enhance learning materials.</li><li>Collaborating with Learning Experience Designers to create engaging multimedia content</li></ul>Nice to Haves<ul><li>Relevant certifications (e.g., Power Apps, Power Automate, Adobe Creative Cloud)</li><li>Familiarity with continuous integration and deployment practices</li><li>Experience in capturing technical documentation</li><li>Familiarity with continuous integration and deployment practices</li><li>Basic knowledge of Change, Application, and Incident Management within the ServiceNow</li><li>Familiarity with programming languages beyond Power Apps (JavaScript, SQL, HTML, CSS, JSON)</li><li>Experience in HR and or Learning and Development is a plus</li></ul><h3>The Team </h3>The FI and FBOT Learning Team sits in the FI and FBOT HR organization and is part of the broader Learning Function at Fidelity. You will join a team with a vision to ignite a passion for continuous learning through interactive, memorable, and innovative experiences that develop confident and engaged associates who power the future of Fidelity. We are committed to being a talent incubator and destination. We value community and enjoy a fun and innovative culture. <h3>Certifications:</h3><h3>Category:</h3>Information TechnologyFidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Manager, Learning Technology Development

<h3>Talent Sourcing Partner</h3> Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments! We are currently sourcing for a Talent Sourcing Partner to work in Merrimack, NH or Smithfield, RI. The hourly pay rate for this position is $50-$55 per hour. <h3>The Team</h3> Fidelity’s Strategic Sourcing Team is part of a comprehensive Talent Acquisition Strategy to identifying and hiring critical talent for the firm. Our mission is sourcing and attracting high quality passive talent from leading companies in critical skill areas. This team is growing its capabilities to source experienced talent from underrepresented groups. Are you passionate about finding and engaging passive job seekers? As a distributed group, collaboration and team first mentality are still at our core. We rely on our individual strengths to make us stronger as a group. <h3>The Expertise You Have</h3> <ul> <li>5+ years’ experience in recruiting experience that includes both Agency and corporate recruiting (direct placement body of work from a staffing agency may suffice as corporate experience)</li> <li>1+ year of experience in a sourcing function and knowledge of relevant sourcing tools and CRM’s</li> <li>A consultative ability to build the advisory relationship with hiring managers and recruiting partners using market data and industry research</li> <li>Fundamental understanding of agile principles and how they apply to delivering talent</li> </ul> <h3>Skills You Bring</h3> <ul> <li>Ability to strategically build talent pipelines and execute on research, referral generation, events and sourcing campaigns</li> <li>Shown success in identifying and attracting high-quality, professional level candidates across numerous markets and professional communities, while guiding the business partners and candidates through the selection process.</li> <li>Find, engage and activate passive candidates with a marketing mentality and innovative outreach methods to increase response rates</li> <li>A passion for sourcing and continual learning that translates to staying current on new trends and tips for sourcing.</li> <li>Background in sourcing / recruiting technical talent; experience sourcing in the areas of Cloud, Data Engineering &amp; Mobile are a great plus.</li> </ul> <h3>The Value You Deliver</h3> As a part of the Strategic Sourcing Team you will need to bring the ability to rise to the occasion and find success when navigating through ambiguity and shifting priorities. It will be crucial to partner closely with Recruiting and Hiring Managers to build sourcing strategies for finding and attracting talent for our most critical and challenging to fill positions.

Talent Sourcing Partner

Senior Systems Analyst As Senior Systems Analyst you are deeply committed to improving the value delivered to our customers. In an agile structure you will collaborate with other squad members, squad lead, chapter lead and business and technology partners in various business units across the firm to help establish the requirements for your squad, influence the strategic decisions and help build solutions for your domain. In this role, you will: <ul> <li>Draw upon your strong systems analysis skills and a demonstrable ability to break down a sophisticated problem or opportunity and offer solutions. </li><li>Demonstrate a global mind-set working and orchestrating across distributed teams and management. </li><li>Work with agile team and planning leads to identify, define and agile tools deployment to ensure work aligns with strategic goals and roadmap. </li><li>Utilize structured, disciplined, and data-oriented process to identify root cause and solve problems across tools. </li><li>Effectively communicate progress to senior team. Participate in executive level presentations for internal or external use as applicable to communicate project and portfolio status and plans. </li><li>Provide systems design/ patterns for multi-tier systems integrations. </li></ul> The Expertise and Skills You Bring <ul> <li>Degree in Technology discipline/Business with strong IT focus </li><li>7+ years of Systems Analysis experience within the IT field, financial services, or related environment </li><li>Experience collaborating in a team environment to develop, deploy, and support key applications and features. </li><li>Strong analytical and problem-solving skills. </li><li>Create and maintain technical documentation, system specifications, and user manuals. </li><li>Hands on experience with database technologies such as SQL and Oracle. </li><li>Experience with REST, SOAP, JSON, XML, </li><li>A proven understanding of the Agile software development methodology </li><li>Excellent written and oral communication skills, allowing you to interview Business partners to understand project objectives, use cases and requirements. </li><li>Ability to understand sophisticated customer needs, translate them into user stories with concrete acceptance criteria, and drive solution formulation with a multi-functional team </li><li>Ability to diagram business processes and system workflows. </li><li>Expertise in conveying technical concepts with internal customers, technical team members, and/or other technical contributors across the organization. </li><li>Look for opportunities to innovate and take thoughtful risks to get work done </li><li>Willingness to actively participate in defining project scope/backlog, while recommending solutions to project issues. </li><li>Provide required technical support to functional team (Product owners, BA) in client onboarding, technical analysis, API testing, etc. triaging system defects in production and non-production environments. </li><li>Desire to understand web and mobile applications, while having the confidence to clearly communicate technical concepts to the partners. </li><li>Ability to learn quickly, adapt and thrive to meet the needs of a fast-paced and evolving environment. </li></ul> Your experience with the following will be a plus: <ul> <li>Proficiency in programming languages such as Java, C#, Python, JavaScript, and SQL. </li><li>Knowledge of front-end technologies like HTML, CSS, and frameworks such as Angular, React, or Vue.js. </li><li>Knowledge of cloud computing platforms (e.g., AWS, Azure, Google Cloud) and related services. </li><li>Ability to perform technical analysis of sophisticated Web application development concepts (Spring MVC, Spring Core, XML, CSS, etc.) </li><li>Working understanding of QA automation </li></ul> The Team Fidelity's Workplace Solutions (WS) Digital Platforms Technology team designs, develops, implements, and supports WS’s suite of Digital products and services. The Digital Platforms development team focuses on delivering innovative solutions which meet the needs of our customers. Our systems professionals thrive, with a steadfast dedication to innovation, which fosters a culture of continuous improvement and significant achievement. We see ourselves as a vital link to Fidelity's customers. This is a fast-paced group that is using ground-breaking technologies to build powerful tools and outstanding user experiences for our customers, using Java-based technologies.

Systems Analyst

Job Description: Senior Software/Cloud Engineer (Cybersecurity Engineering) The role of the Senior Software/Cloud Engineer is to implement and support internally developed system(s), API(s), vendor supported encryption and key management software, and related services to protect critical Enterprise Data. This role offers exposure to industry leading Cryptographic processes &amp; practices, hands-on exposure to Hardware Security Modules, and API driven Key Management as a Service (KMaaS v2) solution in addition to leading systems monitoring tools &amp; technologies. The Team Fidelity Enterprise Technology’s Software Engineering Domain supports the Enterprise Cybersecurity (ECS) Key Management &amp; Encryption (KME) team that is tasked with the lifecycle management of encryption keys. This Senior Cloud Engineer role supports Key Management &amp; Encryption (KME) as part of the ECS Data Security &amp; Detection Tribe that is responsible for implementing &amp; managing best-in-class Cybersecurity engineering solutions to protect Fidelity Systems &amp; Data. This role offers tremendous opportunity for exposure to industry leading Cryptographic processes &amp; practices, exposure to Hardware Security Modules, API driven Key Management as a Service (KMaaS v2) solution, and other leading systems monitoring tools &amp; technologies for Data Protection. The Expertise You Have <ul> <li>Bachelor's degree in computer science or equivalent technology discipline </li><li>8-10 years of experience in a distributed IT Engineering and/or support function </li><li>8-10 years of experience with implementing and supporting APIs, Key Management &amp; Encryption products, and solutions. </li><li>6+ years of experience with cloud computing (setup, migration, management etc.,) </li><li>6+ years of experience with systems and application engineering involving OS hardening, setting up and managing logging and monitoring capabilities for enterprise systems. </li></ul> The Skills You Bring <ul> <li>Strong working knowledge of OS (Linux and Windows) from security point of view (configuration, hardening etc.). </li><li>Knowledge of deploying and managing APIs, and automation/scripting (JAVA, Python/Bash, PowerShell etc.). </li><li>Experience with on-prem and/or cloud based key management solutions like AWS KMS, Azure Key Vault etc. is highly desired </li><li>Very good verbal and written communication skills. </li><li>Good system analysis and problem-solving skills. </li><li>Understanding of Agile methodology and ability to work in a fast-paced Enterprise environment is desired. </li></ul> The Value You Deliver <ul> <li>You will be responsible for Engineering activities that involve Key Management &amp; Encryption environment by working with Business Unit application teams and internal customers. </li><li>You will use well established Enterprise standards, processes, and procedures to ensure Engineering activities are delivered in a timely fashion with high quality of work product. </li><li>Designing and developing high-volume, low-latency applications for mission-critical systems and delivering high-availability and performance </li><li>Contributing to all phases of the development lifecycle </li></ul> The Team This is an opportunity for a highly motivated Senior Software/Cloud Engineer to join the team in Cloud and Platform Engineering (CAPE) who are responsible for enabling the next generation cloud applications and platforms across Fidelity. You will work in a diverse, open and transparent culture using innovative solutions with the latest cloud native technologies and leading-edge engineering practices. Company Overview At Fidelity, we are passionate about making our financial expertise broadly accessible and effective in helping people live the lives they want! We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experiences. For information about working at Fidelity, visit FidelityCareers.com. Fidelity Investments is an equal opportunity employer. Fidelity will reasonably accommodate applicants with disabilities who need adjustments to complete the application or interview process. Please email us at <a href="mailto:accommodations@fmr.com" target="_blank">accommodations@fmr.com</a> or call 800-835-5099, prompt 2, option 2 if you would like to request an accommodation.

Senior Cloud/Software Engineer

<h3>Job Description:</h3>The RoleWe are redefining the financial services industry by changing the way we work and putting the customer first. Fidelity Investments is looking for an innovative Principal User Experience Designer, with experience working across multiple channels, who is passionate about their craft, while comfortable pushing the boundaries of traditional design methods, and who is excited to explore the opportunities that AI technology presents for making investing approachable for all audiences. It’s a fast-paced environment where decisions are customer centered, data-focused, collaborative, and iterative. The organization deeply values modern design thinking and problem-solving.Principal UX Designers typically:o Lead definition of the design work and deliver business outcomes across multiple product teams, with minimal guidance and coachingo Partner with the product owner to help inform product strategyo Work across the organization to drive consistent customer experienceso Contribute to the culture of the UXD groupo Coach and mentor junior designers across the groupo Provide design and product thought leadershipo Practice continuous learning o Explore and inspire with innovative design practices and solutionsThe Expertise and Skills You Bring· 7+ years of UX or related experience is preferred· A degree or experience in a related field such as industrial design, interaction design, AI experience design, information systems design, architecture, graphic or visual design, or human factors is preferred· Experience working on agile teams delivering value in digital products preferred· Experience working in complex cross-product environments is preferred· Experience running and/or using research to support evidence-focused design decisions preferred· A digital portfolio we can review online is required· An array of design skills, which might include visual, conversational, information architecture, prototyping, front end development, strategic design methods (such as design thinking), user research, or writing· Ability to design across all channels including web, native, and voice· Effective communication as a writer, storyteller, presenter, and facilitator; equally at ease speaking with developer partners or executives· A foundation of development knowledge, both web and mobile· A foundation of AI, Natural Language and Machine Learning knowledge· Familiarity with the value of design systems, understanding reuse and scale, and knowing when to contribute to make them better· Partnering with user research to understand the customer problems to tackle· Distilling qualitative and quantitative feedback to unearth recurring themes and promote data-driven design decisions· Partnering with data scientists and cognitive engineers on AI problems and capabilities· An unwavering curiosity to ask why· Design brings you happinessNote: Fidelity is not providing immigration sponsorship for this positionThe TeamThis role supports Fidelity’s User Experience Design team, a group that delivers simple and accessible digital experiences to its customers. <h3>Certifications:</h3><h3>Category:</h3>Information TechnologyFidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.

Principal User Experience Designer

<h3>Job Description:</h3>Principal, Full Stack Engineering The Role: Fidelity is seeking a technical hands-on Principal, Full Stack Engineering to join our Enterprise Customer Contact Center team that provides Fidelity with the world class capabilities and services which connect our associates to our millions of participants, members, and customers. We are a team that is responsible for the Contact Center platform and engineering which provides our voice, email, and web chat communication channels. The platform services over 20M clients and processes more than 35M customer interactions per year while operating on a 24x7 basis. In this role, you will be: <ul><li>Identifying and helping adopt engineering standards </li></ul><ul><li>Coaching and mentoring more junior team members </li></ul><ul><li>Writing high-quality code for our applications that is reliable, scalable, and reusable </li></ul><ul><li>Understanding and influencing the leadership vision and make it a reality </li></ul><ul><li>Strengthening and promoting the culture of innovation by setting examples </li></ul><ul><li>Finding creative ways to get things done, and do them right </li></ul><ul><li>Fostering a culture of best in class software engineering practices </li></ul><ul><li>Exercising a passion for keeping your knowledge up to date with the latest and greatest </li></ul><ul><li>Ensuring the high level of integrity in the team </li></ul><ul><li>Taking ownership and accountability for determining what needs to be done </li></ul>The Expertise and Skills You Bring <ul><li>Bachelor’s degree or equivalent experience in Computer Science </li></ul><ul><li>8+ years hands-on experience as a software engineer, technical lead or architect </li></ul><ul><li>Have deep hands-on experience with building AWS native Java, Spring, Spring Boot REST APIs </li></ul><ul><li>Experienced with event-based architectures, e.g. Kafka (preferred), ActiveMQ, RabbitMQ, Kinesis </li></ul><ul><li>Hands-on experience developing microservices and applying event-driven design</li></ul><ul><li>Familiarity with NoSQL (MongoDB, DynamoDB, etc.) </li></ul><ul><li>Expertise with DevOps CI/CD continuous integration and continuous deployment practices, and TDD/BDD Test Driven Development / Behavior Driven Development. </li></ul><ul><li>Background with multiple enterprise technologies </li></ul><ul><li>Practical understanding of engineering design principles and patterns </li></ul><ul><li>Experience with Docker / Kubernetes and container-based development and deployment practices</li></ul><ul><li>Understanding of enterprise-scale platform architectures and non-functional requirements, such as security, performance, scalability, and resiliency </li></ul><ul><li>Experience with Agile software delivery methodology </li></ul><ul><li>Ability to trouble-shoot complex data issues across the end-to-end technology stack </li></ul><ul><li>Proven ability to work independently and professionally in high pressure/visibility situations within tight timeframes </li></ul><ul><li>Self-starter, curious, collaborative, innovative, eager to learn and guide others every day </li></ul><ul><li>Experience with cloud contact center technologies is a plus </li></ul>The Team The mission of Engineering Strategy Center of Excellence is to advocate for engineering excellence through dedication to quality, best practices, and continuous learning, while cultivating the growth and productivity of engineering talent. We are engineers who are curious, innovative, and driven to settle for nothing less than complete obsession with the experiences of our customers and associates. We pride ourselves on being full stack engineers with a thirst for continued learning, a team-first attitude, and a focus on getting things done. <h3>Certifications:</h3><h3>Category:</h3>Information TechnologyFidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.

50 Education / Training Jobs in New Hampshire