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Are you interested in working in a fast paced, evolving organization? The Data Exchange Consultant is a member of the Data Ops organization responsible for working directly with WI clients and their vendors, coordinating the transition or changes to their inbound and outbound data payroll files. <ul> <li>We review and analyze the standard payroll needs of the Plan Sponsor to determine accurate fit for desired Fidelity services. </li><li>We establish all ongoing payroll processing to and from the client’s payroll vendor (ADP, UKG, Paylocity, Workday, etc) and Fidelity, as well as define and request payroll systems improvements required for ongoing Plan processing. </li></ul> The Expertise and Skills We’re Looking For <ul> <li>Validated experience in the retirement market, client service or implementation process is a plus! </li><li>Understanding of requirements from a client, interpreting those requirements and completing a plan to establish the integration to satisfy the requirements. </li><li>Experience interacting with external clients and internal business partners </li><li>Validated problem solving and client management abilities with the foresight to anticipate potential problems and to plan for such events. </li><li>Excellent written and oral communication skills </li><li>A strong professional reputation of building credibility and trust with diverse clients </li><li>Prioritize multiple concurrent objectives, projects, tasks, and can make effective judgments on their prioritization and time allocation </li><li>Self-starter, self-managed, and motivated with the ability to work independently to deliver results </li></ul> The Team Our vision is to deliver outstanding customer experience for all plan sponsors while enabling Fidelity to deliver better outcomes through proactive management of client data issues. As part of the team, we participate in the discovery process with the Client, Prior Recordkeeper, and Payroll Vendor to collect all data vital to complete the Implementation Project. We act as the primary point of contact for the client on the integration of their payroll system with Fidelity. We strive to provide outstanding execution and service and are devoted to client level initiatives that improve the overall health of data at Fidelity

Fidelity TalentSource

Data Exchange Consultant

The Role We provide CRM solutions that enable thousands of Workplace Investing (WI) associates in the acquisition of new business and the daily support of our valued clients. We use the full capabilities of the Salesforce Platform to create or improve solutions that help WI meet our client acquisition, servicing, and retention goals. <ul> <li>Working within an agile team, build solutions on the Salesforce.com Platform while considering reuse, speed to market, and technical excellence </li><li>Collaborate with business partners, architects, analysts, and engineers to design solutions </li><li>Provide recommendations into overall technical architecture, standards &amp; practices, and release process for Salesforce.com development </li><li>Collaborate and provide solution to the problems and team members. </li></ul> The Expertise and Skills You Bring <ul> <li>Bachelor’s or post-primary degree in a Technology-related subject area. </li><li>7+ years of development experience with 2+ in Salesforce. </li><li>Salesforce Platform Developer 1 and Salesforce Administrator certification preferred </li><li>Expertise building Salesforce.com solutions using low code (e.g. Flows) and pro code (Apex and Lightning Web Components) capabilities. </li><li>Great communicator and have a real customer-centric mind-set. </li><li>Analytical, engineering, problem solving and organizational skills. </li><li>Publishes clear and concise design documentation. </li><li>Participates in and contributes to formal reviews of architecture, design, and code. </li><li>Personal willingness to learn additional skills as required to solution business requirements. </li><li>Enthusiasm to contribute as an agile team member and to complete tasks outside of primary role, such as business analysis or quality testing, when needed for success of the team. </li></ul> The Team Your work will support the client and associate experience for Fidelity’s Workplace Investing business. Workplace Investing (WI) helps millions of people save and invest through workplace savings plans. WI builds lifetime relationships with customers and provides employers with cost-effective, integrated employee benefit solutions.

Salesforce Developer

Data Analyst is responsible for supporting real-time and end of day pricing, history and analytics, news and research as well as reference data. Data Analyst may support a variety of business using excel to measure and manipulate data. Responsibilities include, but not limited to the following: Escalate critical Data issues to internal subject matter experts or vendors as needed; Track and provide metrics to management; Oversee daily data validation processes and assist with proactive problem resolution where required; Provide assistance to peers during issue resolution process thereby increasing operations ability to resolve issues independently in the future; Establish new, and improve upon, existing data quality management processes by employing best practices for data handling, monitoring and mitigation procedures. 3-5 years? experience in Primary Skill. Experience with other financial services clients preferred.

3 Education / Training Jobs in Covington, KY, USA